Every little helps, boarding heads told

22nd January 2010, 12:00am

Share

Every little helps, boarding heads told

https://www.tes.com/magazine/archive/every-little-helps-boarding-heads-told

The second-in-command at Britain’s largest supermarket chain has told boarding school headteachers they could learn from its successful business techniques.

Andrew Higginson, chief executive of Tesco Retailing Services, told heads of the country’s 35 state boarding schools that they must not become complacent during the good times, and always prepare for an uncertain future.

Listening to customers and meeting their changing needs would help boarding schools change with the times, as Tesco has done, he said.

Mr Higginson, who is also chair of governors at the Royal Grammar School in High Wycombe, told the State Boarding Schools’ Association conference on Monday: “It’s quite a successful period for boarding schools. They are pretty much full, and it is always tempting to believe that will always be the case.

But he said parents and pupils would have rising expectations of boarding, from internet connections to en suite bathrooms.

He said Tesco had been quick to adapt: “Just a few years ago we opened until 8pm, then we realised people wanted 24-hour opening, and then convenience stores.”

He also warned boarding schools not to be afraid of regulators. Tesco, he said, was accountable to 31 different authorities.

“When new diktats arrive, pause for breath,” he said.

Want to keep reading for free?

Register with Tes and you can read two free articles every month plus you'll have access to our range of award-winning newsletters.

Keep reading for just £1 per month

You've reached your limit of free articles this month. Subscribe for £1 per month for three months and get:

  • Unlimited access to all Tes magazine content
  • Exclusive subscriber-only stories
  • Award-winning email newsletters
Recent
Most read
Most shared