Leading a school effectively is not necessarily a popularity contest. But the Office for Standards in Education has also highlighted poor management in many primaries. Leaders who are unable to secure the respect and confidence of staff are likely to produce schools which are neither happy nor effective.
It is not fair to blame the heads. It was clear 10 years ago that they needed proper management development - not just because of their new responsibilities but because they were required to manage rapid and radical change. The training programme for serving heads launched last month is certainly too late; it remains to be seen whether it is also too little.