Inefficient game of chase the email

Tes Editorial

The General Teaching Council for England sent me a letter demanding its fee for 2003-4 (which has been paid by salary deduction).

On the letter is an email address: to which I sent an email to explain that the fee had been paid. An automatic reply arrived saying: "We are not able to respond to or act upon any specific queries sent to this inbox." It gave another email address ( where "your query will be handled personally and you will receive a further response".

I hoped my original email would be handled personally as I guess it's fairly important that I remain registered. An example of GTC efficiency?

Simon Midgley

63 Bankside Lane

Bacup, Lancashire

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