Inefficient game of chase the email

Tes Editorial

The General Teaching Council for England sent me a letter demanding its fee for 2003-4 (which has been paid by salary deduction).

On the letter is an email address: feeenquiry@gtce.org.uk to which I sent an email to explain that the fee had been paid. An automatic reply arrived saying: "We are not able to respond to or act upon any specific queries sent to this inbox." It gave another email address (2feeenquiry.gtce.org.uk) where "your query will be handled personally and you will receive a further response".

I hoped my original email would be handled personally as I guess it's fairly important that I remain registered. An example of GTC efficiency?

Simon Midgley

63 Bankside Lane

Bacup, Lancashire

Register to continue reading for free

It only takes a moment and you'll get access to more news, plus courses, jobs and teaching resources tailored to you

Tes Editorial

Latest stories

Geoff Barton

Omicron, nativities and the DfE: Another fine mess

Schools are being told what to do by those with no concept of the reality of running a school - and it's only making an already tough situation a lot harder, explains Geoff Barton
Geoff Barton 3 Dec 2021
New headteachers - here are 9 things you need to know

Headteacher wellbeing and sources of 'streth'

Former headteacher Chris McDermott set out to find out the true causes of leader stress and support – and in doing so coined a whole new term, as he explains here
Chris McDermott 2 Dec 2021
Transdisciplinary learning: how to embed it in your school

Why you need a transdisciplinary curriculum

At the Aspirations Academies, six hours a week are dedicated to applied transdisciplinary learning - but how does it work? And should you apply something similar at your school?
Steve Kenning 2 Dec 2021