A-level in scratch cards

3rd March 2006 at 00:00
Corner-shop staff are being encouraged to take A-level standard qualifications in persuading punters to buy more tickets and scratch cards.

Camelot, the National Lottery operator, has developed two courses in lottery retail skills with the exam board NCFE. Both courses are eligible for government funding.

Newsagent and convenience store staff will be able to choose between a level 2 qualification, equivalent to GCSE, or level 3 retail management qualification, equivalent to A-level.

They will gain "enhanced product understanding" of the main Lotto draw, Thunderball, Euromillions and dozens of scratch card games.

The course, which costs pound;43, also promises to teach "enhanced selling techniques" as well as general skills of communication, decision-making, customer care and teamwork.

Performance is evaluated through in-store assessments.

Log-in as an existing print or digital subscriber

Forgotten your subscriber ID?


To access this content and the full TES archive, subscribe now.

View subscriber offers


Get TES online and delivered to your door – for less than the price of a coffee

Save 33% off the cover price with this great subscription offer. Every copy delivered to your door by first-class post, plus full access to TES online and the TES app for just £1.90 per week.
Subscribers also enjoy a range of fantastic offers and benefits worth over £270:

  • Discounts off TES Institute courses
  • Access over 200,000 articles in the TES online archive
  • Free Tastecard membership worth £79.99
  • Discounts with Zipcar, Buyagift.com, Virgin Wines and other partners
Order your low-cost subscription today