Inefficient game of chase the email

6th August 2004 at 01:00
The General Teaching Council for England sent me a letter demanding its fee for 2003-4 (which has been paid by salary deduction).

On the letter is an email address: feeenquiry@gtce.org.uk to which I sent an email to explain that the fee had been paid. An automatic reply arrived saying: "We are not able to respond to or act upon any specific queries sent to this inbox." It gave another email address (2feeenquiry.gtce.org.uk) where "your query will be handled personally and you will receive a further response".

I hoped my original email would be handled personally as I guess it's fairly important that I remain registered. An example of GTC efficiency?

Simon Midgley

63 Bankside Lane

Bacup, Lancashire

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