Don Lewis rang from Macclesfield to find out about these new leaflets for parents on how to help their kids at school. He's heard they include a plug for relevant CD-Roms and as his firm makes CD-Roms he wants to get in on the market.
He tried the DFEE first, obviously. But five officials later he was getting nowhere. "They tell you to hold on a moment, and then you hear them shouting round the office," he moans. The advice of the last bureaucrat? Ring The TES.
Memo to DFEE:the leaflets are produced by the Qualifications and Curriculum Authority. First versions out in spring.