Pine for cones

7th March 2003 at 00:00
chief inspector David Bell was in garrulous form at the York lecture last week. Answering a question from the audience he said: "There are two things that the Citizen's Charter (introduced by John Major in 1992) was responsible for. One was the traffic cone hotline and the other was Ofsted.

I leave it for others to decide which was of most use." Hmmm!

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