Roger figures out rail complaints

4th November 2005 at 00:00
Are you a frequent rail traveller from Totnes to Taunton? Satisfied with the experience? If not, you can now complain (via email) to none other than Roger Porkess, chief executive of Mathematics in Education and Industry. Mr Porkess spends so much time travelling between home (Totnes), MEI (near Westbury in Wiltshire) and meetings in London that he has joined a new customer panel set up by First Great Western to strengthen the consumer voice. "It's in my own interest to make the service as good as it can be," he tells the Diary from the Westbury platform, where his train is seven minutes late. Most piquant complaint so far? The hideous lime-green upholstery used in a trial coach that had video screens on the seat backs.

So distracting.

Subscribe to get access to the content on this page.

If you are already a Tes/ Tes Scotland subscriber please log in with your username or email address to get full access to our back issues, CPD library and membership plus page.

Not a subscriber? Find out more about our subscription offers.
Subscribe now
Existing subscriber?
Enter subscription number

Comments

The guide by your side – ensuring you are always up to date with the latest in education.

Get Tes magazine online and delivered to your door. Stay up to date with the latest research, teacher innovation and insight, plus classroom tips and techniques with a Tes magazine subscription.
With a Tes magazine subscription you get exclusive access to our CPD library. Including our New Teachers’ special for NQTS, Ed Tech, How to Get a Job, Trip Planner, Ed Biz Special and all Tes back issues.

Subscribe now