Systems breakdown

20th June 1997 at 01:00
Willis Pickard wrote his report, "Second time lucky for SCET?" (TESS, June 6), without checking the facts. Twelve out of 18 councils have chosen Phoenix management information software. In addition, two have been running it for six years. Surely 14 is more than "several".

Eight of these will be fully implemented before the start of the 1997-98 academic year. The others, like Edinburgh, are installing the new system over a period of two or three years. These are phased implementations, not "trials". Six councils have still to decide, but so far no other software has been chosen as a replacement for Scamp and several of these have indicated their preference for Phoenix.

Our position in Scotland has been achieved without the benefit of high-profile launches and costly advertising. Even the Phoenix Forum attended by more than 50 representatives from 19 Scottish councils failed to make your pages.

We are an English company but that does not make us any less dedicated to our clients in Scotland. After all, we have been serving one small corner of Scotland since 1990 and it was on the strength of this that other councils took an interest in our software.

ANNSCOTT Managing director Scott Reed Associates Atticus House, Turk Street Alton, Hampshire.

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