Talking Shop;Problems

22nd January 1999 at 00:00
Q I'm a teacher and my sister has just started work as a dining-room assistant in the same school. She serves food to the pupils and she has been really upset at how rude they are. This has come as something of a shock to me. What is the best way to tackle the issue?

A Simple - teach the children the basic social skills of politeness and get them to use what they have learned at the serving hatch or at the table.

Of course, some children are shy and intimidated by the whole business of school dinners, but they should all be clear about the expectations of the school. Good manners are worth teaching. As your sister settles into school life, her relationship with the children will grow and they will respond to her as she expects.

Log-in as an existing print or digital subscriber

Forgotten your subscriber ID?


To access this content and the full TES archive, subscribe now.

View subscriber offers


Get TES online and delivered to your door – for less than the price of a coffee

Save 33% off the cover price with this great subscription offer. Every copy delivered to your door by first-class post, plus full access to TES online and the TES app for just £1.90 per week.
Subscribers also enjoy a range of fantastic offers and benefits worth over £270:

  • Discounts off TES Institute courses
  • Access over 200,000 articles in the TES online archive
  • Free Tastecard membership worth £79.99
  • Discounts with Zipcar,, Virgin Wines and other partners
Order your low-cost subscription today