‘Delivery requires focus all the way through to the frontline... Focus is also required when the going gets tough, as it surely will: compromise too early in pursuit of a quiet life and the focus can be lost. Fail to achieve some quick wins and momentum can be lost. And when confusion or uncertainty arises, focus is decisive, like the walker with a compass in the mist’
From Michael Barber’s introductory remarks at the Government’s Driving Delivery conference, October 2002
