BTEC Business Level 3, Unit 3, Learning Aim B, Consumer protection

In this resource I have included a Power Point and an activity booklet with an answer booklet covering the content of BTEC Level 3, Unit 3 consumer protection
The content covered in this resource is as followed:
B3 Consumer protection

• Financial Conduct Authority (FCA)
• Financial Ombudsmen Service (FOS)
• Financial Service Compensation Scheme (FSCS)
• Office of Fair Trading (OFT)
• Legislation - consumer credit

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