pptx, 542.16 KB
pptx, 542.16 KB
GCSE Business lesson: Effective Customer Service
For the Edexcel Exam board

This PowerPoint could be used as a full lesson and includes attached activities, challenging and thoughtful questions, learning objectives and embedded URL links where appropriate and tasks/information for students to use to learn about issues relating to Effective Customer Service.

These resources work well with other popular Business Resources such as:
What is Enterprise?
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