Human factors engineering design criteria are steadily getting recognized as a valuable quality management tool to build failure proofing into healthcare processes. In the past 10 years as technology in the form of advanced diagnostic machines, robotics surgery, nurse job aids, etc. are rapidly being implemented, the possibility of improper or failure prone man-machine interfaces are also rapidly rising. This presentation will expose quality management, improvement and design engineering readers to the human factors criteria that may be used to evaluate the healthcare processes (man-machine coupled systems) and also strategize on selecting man-machine interface systems that have the best work interfaces so that performance improvement and process design initiatives can have lower chance of failures and also to build error prevention into the process.
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