pdf, 74.1 KB
pdf, 74.1 KB

Revision questions for section 2 IGCSE Business Studies, People in business.
Quick revision questions and prompts. Covers all of the important knowledge. Use for studying, revision, end of topic review, quiz, classwork, homework etc. 0450 Business studies Cambridge IGCSE.
2.6 Motivating employees
2.7 Organisation and management
2.8 Recruitment, selection and training of employees
2.9 Internal and external communication
Why people work
Benefits of well motivated work force
Maslow’s Hierarchy
Taylor and Herzberg
Motivational theories
Financial rewards
non-financial rewards
Organisational chart
Chain of command, span of control, levels of hierarchy
roles and responsibilities of managers, supervisors and employees
function of management
delegation
leadership styles
trade unions
Benefit and limitation of part time and full time employees
Induction training on the job training and off the job training
dismissal and redundancy
downsizing workforce
legal controls
Effective communication
Benefits and limitations of different communication methods
Communication barriers and problems and overcoming

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