Academy IT Manager

Havelock Academy is now looking for an Academy IT Manager. This role could be your next career opportunity.

If you are ambitious, inspirational, creative, open-minded and want to be part of our success then we want to hear from you.

We are driven to provide our young people with access to a world-class education and enrichment experiences. Our students benefit from a wealth of opportunities to develop, learn and lead.  From the classroom, to cultural visits, sports, music and arts and engaging with our local communities, the rich and varied experiences we create help fuel ambition and unlock potential. The education and experiences we offer equips our young people with the leadership skills, team spirit, resilience and confidence to become outstanding citizens.

About the role 

To support the use of IT within the academy environment as part of the Trusts Central IT Team, through maintenance of IT software, hardware, and related equipment, and providing support to staff and pupils to ensure administration and learning outcomes are maximised.

An IT Manger:

Attends and contributes to site meetings to review the IT support work at the academy and plan for the future.

 Leads meetings of the IT support team at their academy when required.

 Liaise with Data & Exams Officer and Data Team to ensure ongoing review and improvement.

 Maintains an overview of the academy service desk(s) for IT issues, reviewing incoming tickets, assigning them and monitoring progress.

 Liaise with the external suppliers for the repair of equipment under warranty or maintenance contract.

 Is fully aware of data protection policy and good practice and acts to advise and assist users to operate in ways that are fully compliant. Reports any breaches or concerns to the data controller of the academy and/or the Trust.

 Gathers monthly data on the work at the service desk to allow ongoing review and improvement.

Arranges reorganisation of duties in the absence of colleagues in line with the service level agreement and steps in personally when required

This is a Permanent Post, 37 hours per week.

Salary and Benefits

SPOT Salary 27,000-30,000 per annum 

Access to Local Government Pension scheme 

Regional networks of Trust colleagues and access to key leaders in Education

Commitment to employee Health and Wellbeing including dedicated Employee Assistance Programme

Rewards and Recognition Scheme

Cycle to Work Scheme

Who we are looking for 

Knowledge and skills equivalent to national qualifications level 3 and vendor qualifications for the specific hardware / software used

Excellent customer service skills

Requires up to date practical and procedural ICT knowledge / skills with hardware and software to support ICT teaching and learning

Knowledge and understanding of Microsoft Office Suite

Previous experience and proven ability when working under direction to use initiative and make decisions and resolve routine issues relating to system procedures and issues, passing to supervisor when required, and has the relevant skills for analysis of a variety  of ICT issues; monitor and reports on system integrity and security.

About The David Ross Education Trust

The David Ross Education Trust (DRET) mission is to give every child attending one of our schools a world-class education.

Broadening the horizons of young people by inspiring students to become their confident, academic best via an education that creates academically gifted, confident, well-rounded young people in the classroom, in the workplace and in their communities. 

Whatever your role you will contribute towards creating a rich and exciting learning environment that also offers our students an unrivalled package of sporting and cultural enrichment.

Our aim is to be the country’s top-performing multi-academy trust in the country.  Recognised as a nationwide system leader, the Trust runs 34 schools across the country, ranging from small rural primaries to much larger secondary schools in urban areas, our first All Through school and a special school which caters for pupils aged 2-19 who have a diverse range of special educational needs.

We are incredibly lucky to be able to work alongside outstanding organisations and individuals who are happy to share their expertise and skills in supporting the David Ross Foundation's vision to give children better life chances through access to the best education and support we can give them.

Apply now

To complete our on-line application form, please click on 'apply here' 

Early applications are advised. We receive high numbers of applications for our roles and therefore have to close the vacancy prior to the closing date in order to review candidates' details against our job criteria before shortlisting or re-opening the vacancy.

An enhanced DBS check is required for all successful applicants.

The David Ross Education Trust is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

It is our objective to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential. We do not discriminate against any applicants on the basis of any protected characteristics.