Help & FAQs

Here you can find answers to some of the most frequently asked questions about the Tes website. If you can’t find the answer to your question here, please get in touch with us. You can contact our help team by emailing help@tes.com. If your question is related to subscriptions or advertising, please visit the contact us page for more information.

General FAQs

Check out the most commonly asked questions about your Tes account and profile.

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Magazine Subscription FAQs

Get answers to all your Tes magazine subscription questions here.

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Community FAQs

How to use the forums in the world's biggest teaching community. Get teaching advice and connect with other like-minded professionals

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Job FAQs

Find out how to make the most of job searching on Tes and read our guide to setting up your own job alerts.

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Tes Elements FAQs

Find out about Tes Elements.

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smartReach FAQs

Find out about smartReach

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Resources

Resources FAQs

Discover answers to the most frequently asked questions around uploading, downloading and finding resources.

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Selling Resources & Being an Author

Find out everything you need to know about being a resource author and selling your resources on Tes.

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Tax and VAT

Get answers to your resources based Tax & VAT questions.

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Copyright and Resource Licences

Check out the most commonly asked questions about Copyright and resource Licences.

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Other Help

How to redeem a discount code

Instructions on how to redeem a discount code

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How to redeem a voucher code

Instructions on how to redeem a voucher code.

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