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Administrative Assistant

Administrative Assistant

Hopwood Hall College

Middleton, Manchester

  • Expired
£20,674 (Pro rata, per annum)
Job type:
Part Time, Maternity Cover
Apply by:
19 November 2017

Job overview



To provide service and administration support for the Engagement Team in delivering high standards for employers and

Learners to achieve its objectives and targets.

Apprenticeships are continually developing and the rate of change is unlikely to slow down. You must therefore be flexible to take on changing responsibilities.


  • 1. Provide high quality administrative support to the Engagement Team
  • 2.To be the first point of contact and maintain a highly responsive communication links with employer, learners and other key partners, ensuring team standards are delivered in an efficient and effective way, using the CRM.
  • 3.Assist in providing high quality customer service by responding to all electronic enquiries and ensure queries are dealt with in the agreed timescale.
  • 4.Work with relevant College support services to ensure that the Training@Hopwood service is fully supported.
  • 5.Maintain an accurate and reliable Customer Relationship Management system of employer contacts and activity, ensuring the data is correct and accurate.
  • 6.Administration support for external marketing campaigns, preparing the data and marketing mail shots.
  • 7.Liaise effectively with other teams and services in support of the Engagement Team and Employer Responsive Targets.
  • 8.To monitor and ensure promotional materials are always stocked and up to date for Engagement Team
  • 9.To support the Engagement team in preparing for appointments, events and activities as well as attending them.

Attached documents

About Hopwood Hall College

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+44 161 6437560

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Hopwood Hall College is a further education college located in Rochdale, Greater Manchester. The college was first established in 1992, and since its founding has seen extensive redevelopment and modernisation, including the installation of a brand-new technology centre in 2012 which provides facilities for studying motor vehicle maintenance, engineering and brickwork. Although the college had previously contained its own sixth form centre, since 2010 Hopwood Hall has concentrated solely on vocational qualifications for school leavers, along with its extensive adult-education programmes. The college occupies two main sites, located close by to each other in Greater Manchester, each providing a range of high-quality teaching facilities.


Julia Heap

Values and Vision

Hopwood Hall College offers a huge range of subjects from entry-level courses up to foundation degrees, with part-time provision available for adult students looking to pursue their qualifications while working. In terms of younger students, Hopwood Hall begins accepting students at age 14, providing entry-level vocational qualifications and, potentially, apprenticeships for Key Stage 4 pupils looking to study outside of school. We have a purpose-built Salon, Restaurant and Technology Centre as well as extensive Sports and Animal Care facilities. Outside of study, the college also works hard to foster a sense of community among its students, playing host to a range of recreational common areas for students to relax and socialise.


“Leaders and senior managers have re-focused the college’s community learning provision. They have established good links with community groups to engage with learners who have not participated in education and training for some time. These learners benefit from the development of their essential English and mathematical skills, including English for speakers of other languages; they are progressing to further study and/or employment.”

The full report into Hopwood Hall College can be found here.

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Applications closed