Head ICT Technician

We are looking for a Head ICT Technician to join our outstanding team at Harris Academy Purley.

You will actively lead the IT support function and IT support team at the Academy to ensure an outstanding level of IT support is delivered to the Staff and Students at the Academy.

As an employee with the Harris Federation, you will receive a generous benefits package, including performance and loyalty bonus, pension scheme (LGPS), Harris wellbeing cash plan and additional Harris benefits.

What we are looking for:

• A confident communicator at all levels, with excellent verbal and written communication skills.
• A self-motivated person, with a can do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment.
• The ability to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solving.
• You must be professionally presented, flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role.
• Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products.
• Excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving.
• The ability to react quickly and effectively to issues and opportunities.
• Significant, recent experience in a similar IT Service and Support role, preferably in a Secondary school / educational environment.
• Current, in depth experience of supporting Windows 10 PCs, laptops and tablets, and recent experience of supporting Apple products, including iMacs and iPads, in an educational environment.
• Proven experience of supporting Microsoft products, including Office 365 and Office 2016, SharePoint, and other desktop related products.
• Current, proven experience of Active Directory, including the administration of User accounts, Distribution and Security Groups within a Windows Server 2012 Active Directory.
• Experience of delivering small projects, management of scope and customer expectations.

For a full job description and person specification, please download the job pack.

About Harris Academy Purley

Harris Academy Purley is an oversubscribed 11-19 co-educational academy with currently 1050 students on roll, situated on the Croydon/Surrey border. We are judged Outstanding by Ofsted, and benefit from state-of-the-art facilities in a purpose-buit building. 

We are a happy, hard-working and highly ambitious community in which students and staff treat on another with care and respect, combining traditional values of discipline and good manners with contemporary best practice in teaching and technology. The academy’s leadership team and staff share an expectation that each and every student who joins Harris Academy Purley achieves his or her “personal best”. With an emphasis on Enterprise, the academy strives each and every day to create a culture and ethos which promotes curiosity, initiative and leadership in all our young people.

Why work at Harris Academy Purley?

• “This is an outstanding academy. High quality teaching promotes learning and enjoyment for all students.” – Ofsted 
• The opportunity to be part of an oversubscribed, 'Outstanding'-rated academy
• A superb, modern working environment with state-of-the-art facilities
• A happy, hard-working and highly ambitious community in which students and staff treat one another with care and respect
• Generous Harris benefits and rewards package

Harris Academy Purley is part of the Harris Federation, a network of 44 academies, which offers exceptional opportunities for personal and professional development and promotion.

For more information or to arrange a visit, please contact the academy on 020 8681 1141.

Please note: academies may hold interviews as and when applications are received, and this job may be withdrawn at any point without notice. You will still be able to add information until the closing date, but you will not be able to submit your application. With this in mind, you are encouraged to apply as early as possible.

CLICK HERE TO APPLY ONLINE NOW.

Harris academies are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. All offers of employment are subject to an Enhanced DBS check, and where applicable, a prohibition from teaching check will be completed for all applicants. In line with our commitments to safeguarding, the Harris Federation uses preferred agencies and is unable to work with any agencies where Terms of Business have not been agreed by both parties prior to an engagement.