Information and Compliance Assistant Manager
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Cambridge University Press & Assessment
Cambridgeshire
- Expired
- Salary:
- £13,000 - £18,250
- Job type:
- Full Time, Part Time, Permanent
- Apply by:
- 14 September 2019
Job overview
Information and Compliance Assistant Manager
Category: Administration and Customer Services
Cambridge, CB2 8EA
What it’s about
This is a varied, interesting and responsible role. You will be working as an Information and Compliance Assistant Manager, supporting the businesses compliance with the Freedom of Information Act (FOIA) and Data Protection Act (DPA). You will be providing advice and drafting responses to Freedom of Information and Subject Access Requests.
In addition, you will support the work of the Risk and Quality Senior Manager.
What you’ll be doing
Freedom of Information and Subject Access Requests
• Produce responses to requests for information under the Freedom of Information Act (FoIA) and Data Protection Act (DPA), by analysing the requests, the information, and applying specialist knowledge of the legislation to progress responses in consultation with colleagues across the business.
• Implement and maintain information handling procedures, including identifying opportunities for further process improvement and implementing changes as a result.
• Apply formal data structures and protection measures, to ensure that information is available and searchable.
• Provide timely and accurate information and analysis of FOI and SARs to the business.
• Escalate complex requests for information to the Team Manager.
Risk and Quality
• Attend monthly risk reviews at the higher levels of OCR governance, to support the identification and assessment of Risks and to coordinate subsequent follow ups with risk owners
• Provide support to risk owners as required in identifying, assessing, and articulating risks in accordance with OCR risk management guidance
• Liaise with Risk Champions to facilitate the escalation and transfer of risks between registers
• Support monthly risk reporting; specifically the monthly publishing of Risk Registers into the Power Bi Risk Viewer
What we’re looking for
The right applicant will have excellent administrative, written and verbal communication skills with strong attention to detail. You should have a flexible and positive attitude to work, be a team player and be enthusiastic about improving OCR’s customer service.
Qualifications
• Educated to degree level or equivalent experience that supports the skills and abilities required for the post.
Skills
• The ability to manage yourself and your workload effectively whilst working accurately in order to meet tight deadlines is essential.
Experience
• Experience in dealing with requests relating to FoI, DPA and subject access legislation and regulation in a UK public body are essential to this role. You will also have excellent communication skills both written and verbal. Working in a customer service or complaints environment is desirable.
Behaviours
• You should have a flexible and positive attitude to work, be determined and resourceful in order to deliver results.
Who we are
OCR (Oxford Cambridge and RSA Examinations) is a leading UK exam board. We provide qualifications which engage people of all ages and abilities at school, college, in work or through part-time learning programmes. Our general and vocational qualifications equip learners with the knowledge and skills they need for their future, helping them achieve their full potential.
This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.
Benefits
In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
• Generous contributory pension
• 28 days annual leave, plus bank holidays
• Annual performance related bonus and increases (discretionary)
• Enhanced maternity/paternity pay
• Childcare vouchers
• Employee discount and cash back scheme at 2,500 retailers
• Cycle scheme
• Season Ticket Loan
• Subsidised staff restaurants
• Support for professional qualifications
• Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.
We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone’s contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.
The closing date for receipt of applications is 15/09/2019 and interviews will be held on 10/10/2019.
If you’re successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.
CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER
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About Cambridge University Press & Assessment
- Cambridge University Press & Assessment
- The Triangle Building, Shaftesbury Road, Cambridge
- Cambridgeshire
- CB2 8EA
- United Kingdom
The Cambridge University Press & Assessment Group is a department of the University of Cambridge. We have three exam boards – University of Cambridge International Examinations (CIE), University of Cambridge ESOL Examinations (Cambridge ESOL), and OCR. We are a not-for-profit organisation.
We're proud of our 150 years heritage and the expertise that it has given us. Cambridge University Press & Assessment operates and manages the University's three exam boards.
The world's largest provider of English language curriculums and qualifications for young learners and adults.
The world's largest provider of international programmes and qualifications for 5 to 19 year old learners.
OCR is one of the UK's biggest exam boards offering academic and vocational curriculums and qualifications. Whether you are building new IT systems, supporting our customers or developing one of our new qualifications, every person at Cambridge University Press & Assessment is making a difference. Being part of the education of eight million candidates, in over 170 countries every year, means we are opening doors to a better future every day.
We aim for these values to be at the heart of everything we do
And we believe actions speak louder than words when it comes to demonstrating this. We think we’re great people to work with, but then maybe we’re biased! What we are certain about though is that if you join Cambridge University Press & Assessment you’ll be surrounded by talented people with diverse backgrounds and skills, working together in a friendly and supportive way.
Real development opportunities
We have ambitious plans to become the leading world authority on assessment. It matters to us that people rise to bigger challenges and reach their potential. As your ambitions and interests grow there will be opportunities to move around the business and gain new skills.
We’ll expect you to take responsibility for fulfilling your own potential, and we will provide you with the training and development opportunities to manage this.
Did you know that we are not only based in Cambridge?
We also have a site in Coventry, as well as a number of other smaller offices around the UK and Overseas
- Staff discounts at many retailers both online and in-store.
- Cambridge University Card - providing access to a number of university facilities such as the University Library and discounts at the Cambridge University Press bookshop.
- Season Ticket Loan - for travelling by rail or bus.
- Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.
- Family friendly enhanced benefits when you might need them such as maternity and paternity and childcare vouchers.
- Limited access to nursery and play scheme places (waiting list in operation).
In addition to…
- Generous pension scheme.
- Performance related pay.
- Subsidised staff restaurants.
- At least 36 days holiday (including bank holidays).
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