Network Technician - ICT

PURPOSE:

Working with Wrexham ICT Support, provide specialist support for ICT networks and equipment throughout the school. Support the school’s ICT strategy lead with staff support and advice. Under the line-management of the Assistant Headteacher i/c Curriculum, provide guidance and support for an ICT apprentice. 

DIMENSIONS:

Darland High School is an English-medium secondary school in North East Wrexham. In September 2019 Joanne Lee was appointed as Headteacher. Since this time the school has been undergoing significant system change in many areas, and developing a strong culture of collegiate support and constant improvement. We are looking for an enthusiastic individual who enjoys working within a creative and innovative environment. The ability to think innovatively is welcomed. 

In the last 18 months Darland High School has seen significant investment in its IT infrastructure and usage. Our teaching staff are continually looking to advance their IT skills, and although no previous experience of training colleagues is required, supporting and working with all members of the Darland staff team will be an integral part of the role. 

Darland High School strongly encourages continued professional development of all staff, and welcomes candidates who are committed to their own career journeys through continual training. The school supports staff development by investing in training courses available through outside providers.

In light of the current circumstances please contact the Headteacher’s PA, Mrs. Clare Pickup on headteacher@darland.wrexham.sch.uk directly if you wish to have a tour of the site and a discussion about the role prior to the deadline (social distancing measures followed).

Main Responsibilities 

Networks

• Carry out routine maintenance of the networks used in school. 

• Determines the backup, restore and data-recovery strategies, and documents the policy.

• Manages the security of the directory.

• Ensure Anti-Viral software is up to date and downloads and install patches to optimise performance.

• Determines all directory administration, integration and operation strategies

• Detects intrusions and protects against viruses.

• Manages user policy usage and requirements (password provision)

• Liaises with Data Manager and Wrexham IS to ensure optimal SIMS performance.

• Maintain and develop the stability and security of the wireless network.

• Report all instances of misuse to the SLT and provide records to support SLT investigations.

• Undertake relevant duties as may be required by the Headteacher.

 Hardware support

• Be available to help staff with technical issues related to ICT.

• Oversee the set-up of hardware for presentations when required to do so.

• Maintain an inventory of all ICT equipment.

• Set up peripherals and manage the replacement of consumables (e.g. toner cartridges)

• Manage the installation and servicing of all hardware in conjunction with Wrexham IS.

• Liaise with Wrexham IS in the event of malfunctioning hardware.

Culture 

• Contribute to an environment where students and staff are motivated to achieve and thrive.

• Ensure a culture of aspiration is established through a focus on high standards in all aspects of the role.

• To contribute to the skills and training of staff when required.

• To engage with continuous professional development provided by expert trainers.

Management Protocols

• To meet with the Assistant Headteacher every morning to clarify the tasks required that day.

• To comply with the school’s procedures for absence management.

• To carry a walkie-talkie when on school site to ensure that he/she is contactable.

• To not access any school network systems when not at work and to only work within the hours stipulated above.

• School ICT equipment must not be taken off site.

Safeguarding 

• To uphold the school’s policies in respect of Safeguarding and Child Protection and ensure the safety and wellbeing of all learners. 

• To work openly within the framework of best practice identified in the school safeguarding policy. 

• To report any concerns regarding pupil safety or staff working practices to the DSP. 

The information contained above is to help staff understand and appreciate the work content of their post and the role they are to play in the organisation. However, it should be noted that whilst every effort has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings may therefore have been used, in which case all the usual associated duties are included in this job description.