Reception and Welfare Cover

Whitefriars School is 3-19 through-school in Wealdstone. In March 2024, our school was judged Outstanding by OFSTED for Nursery and Reception (EYFS) and good in all other areas including Sixth Form.

Our learners of all ages make rapid progress in an environment of love and care and we see our school as a strong family where expectations are high, values are positive, forgiveness is abundant and children are treasured. We believe that anyone can learn anything and the growth mindset underpins everything we do. We are a friendly, positive and committed team, dedicated to ensuring that all of our learners succeed and thrive. The Role:

• To provide a warm welcome and present a positive image of the School to all staff, parents and visitors both internally and externally
• To use own initiative to deal with all enquiries received through a variety of media including face-to-face, email and telephone
• To ensure the School’s safeguarding and security procedures are adhered to and that all visitors and students are signed in and out
• To initially handle complaints, ensuring that they are dealt with tactfully, attempting to resolve minor matters and ensuring that more serious matters are referred to the appropriate member of staff in a timely manner
• To take and relay messages relating to pupils and other school business
• To keep the reception area tidy and well organised
• To contact parents and relevant authorities in emergency situations
• To foster good relationships with colleagues and other stakeholders by appropriate interaction
• To keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
• To maintain the school diary on SIMS.net
• To operate and maintain the SIMS.Net Pupil Information System and the SIMS Attendance module to operator level
• To communicate with parents via email and text
• To be responsible for the daily post; incoming to be dealt with or distributed daily to appropriate staff; outgoing to be posted as required
• To be responsible for the “office@” e-mail account, forwarding messages using own initiative and following instructions and procedures provided by the Communications Manager
• To carry out all duties with due regard to the rights respecting values and ethos of the School
• To be aware of, read, understand and comply with all federation policies and procedures, especially those relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
• To ensure compliance in safeguarding and promoting the welfare of children
• Medical
• To administer First Aid for pupils and staff
• To care for pupils who are unwell and liaise with the parents of these pupils
• To administer medication to pupils, as prescribed by the appropriate G.P
• To keep records of pupils needing medication and of medication given
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Commitment to safeguarding

The school is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff (including supply staff), volunteers and visitors to share this commitment.