Revive Receptionist/Technician (Maternity Cover; 6.5hrs per week)

There’s never been a more exciting time to join West Nottinghamshire College Group. West Nottinghamshire College Group has grown from a local college to an international organisation with a reputation for dynamism and success.   The college group is made up of a number of separate companies all with education and training to the very highest level at their heart.   

We embrace and encourage all those who are driven to better themselves, achieve their goals and reach new heights. Outstanding resources combined with exceptional tutors and student support means that whatever your ambition, we can help you to achieve it.

The college is widely-regarded as one of the most successful colleges in the country, based on students’ results, Ofsted inspection and reputation.  Each year approximately 3,500 young people choose to continue their studies with us either as an apprentice or full-time student, a further 600 choose to undertake a university-level qualification with us and around 2,000 adult students.

JOINING OUR JOURNEY 

When you join our college, our staff have access to numerous benefits and facilities:

• Pension Scheme 
• Occupational Health Service
• Childcare Voucher Scheme 
• Enhanced Maternity/Paternity provision
• Staff Development days/week (July)
• Free confidential counselling service
• Free car parking
• On-site Butterflies Day Nursery (Derby Road)
• On-site hair and beauty salon, Revive Spa,      fine dining Refine Restaurant and Create Theatre 

This is an exciting opportunity to be part of Revive hair and beauty salon and spa. You will play an integral part in the smooth operation of the salons, making appointments for clients and dealing with enquires from customers, staff and learners.

The ideal candidate will be able to deal with visitors and telephone enquiries, provide information about services and facilities and provide an excellent customer experience for all. You will be responsible for operating the reception till and supervise learners on reception duties, assessing their skills to meet awarding body requirements.

You will assist in maintaining and monitoring accurate stock levels for the efficient and effective running of the commercial salons and training session.

You should have relevant experience of direct customer contact in a front line environment with hair and beauty experience, sound IT skills, appropriate qualifications to at least level 2, including a good standard of written and spoken English. 

It is advantageous that you hold an assessor’s award and a level 2 or 3 Customer Care qualification would also be desirable plus personal experience of working or studying in Further Education. 

You should also have the ability to handle money efficiently and accurately; the ability to work on your own initiative or as part of a team, and a flexible, adaptable and professional attitude. Some flexibility of hours will be necessary and will include evening and weekend working on a rota basis.