Senior Administrator

Job Description: Senior Administrator

Reporting to: Student Support Office Manager

Start date: ASAP

Contract: Permanent (all year round)

Salary: Grade 4 (£19,409 – 21,760)

Hours: 8am until 5pm

The Role

As a Senior Administrator, you will provide comprehensive administrative support to the school and act as a central supporting role for staff, students and parents. You will work with other members of the Business Support Team to uphold the vision and ethos of the school at all times and provide an excellent customer service to a range of stakeholders.

Key Responsibilities

• Establish and maintain efficient administrative systems and processes to support the effective running of the school
• Working closely with the Student Support Office Manager to ensure that any pre-planned absences are covered across the Academy.
• Provide general clerical and administrative support for the school e.g. photocopying, filing, emailing, completion of standard forms, respond to routine correspondence, letters to parents, etc
• Maintain manual and computerised records and management information systems, producing accurate lists or data as required by colleagues or compliance bodies
• Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy
• Assist with student welfare and liaise with parents where necessary
• Maintain stationery and photocopier paper supplies, manage stock cupboard and distribute as required
• Arrange school trips efficiently, taking responsibility for bookings and coordination of all school trip requirements
• Provide cover for the reception areas as necessary
• To ensure a business-like office environment and promote good relations with all staff.
• To cover the student support reception area as requested
• To file documents as required
• To create documents from start to finish, ensuring finished documents are to an excellent standard.
• To provide refreshments for meetings when required
• To send text messages to parents on behalf of staff
• To support with administration associated with Parents’ evenings, open evenings and other key academy events and to provide front of house support for these events, out of school hours.

Admissions

Working closely with the Student Services Office Manager to ensure the admission process is run smoothly and effectively. As part of your role you are required to:

• Maintain the admissions calendar and ensure clear processes are in place to ensure the efficient running (and monitoring) of admissions, in order to ensure the timely release of student data
• Produce reports (both written and data based)
• Maintain the waiting list for all year groups across the whole academy
• Coordinate the Year 7, 8, 9, 10 and 11 interviews and admissions
• Update and maintain admission books for students
• Liaising with prospective students and collecting and storing relevant information, in order to ensure the smooth running of the process.
• Work with the Student Services Office Manager to arrange open days, dealing with the administration and logistics of the events, to ensure they run smoothly and effectively

Other

• Carry out other reasonable tasks as directed by Principal/Vice Principal and Office Manager.
• To undertake any other professional duties as set down in the Ark Schools pay and conditions of service document, and as directed by the Vice Principal
• To be willing to undertake appropriate training in line with contractual duties
• To be flexible in regards to working hours
• Fire marshal duties
• To attend out of school hours’ events for e.g. summer fair, open evenings, etc

Person Specification: Senior Administrator

Qualifications

• NVQL3 or equivalent
• Right to work in the UK

Knowledge, Skills and Experience

• Experience of running effective administrative systems
• Experience of data entry into databases and other IT systems
• Excellent communication, writing and editing skills
• Excellent organisation and time-management skills
• High level of proficiency with Microsoft Office
• Able to build relationships with a range of stakeholders and anticipate others’ needs

Personal Characteristics

• Genuine passion for and a belief in the potential of every pupil
• Deep commitment to Ark Globe Academies mission of preparing our students for university and to be leaders in their community and promote a fair society
• Ensure professionalism is endorsed at all times
• Excellent interpersonal skills with children and adults.
• Helpful, honest, approachable, positive and the ability to stay calm and diplomatic under pressure
• Solution focused with a can do attitude and a growth mind-set
• Able to take direction but also be able to take initiative when required
• Have exacting standards and a keen eye for detail
• Keen to learn and further develop own skills
• Operates with a spirit of flexibility and optimism
• Able to take direction but also be able to take initiative when required
• Exercises sound judgment, especially relating to confidentiality and discretion