Temporary Enrolment Assistant

Purpose of Role

To provide support during the main enrolment process.

MAIN DUTIES AND RESPONSIBILITIES

The post holder will carry out some or all the following duties:

·      Welcome applicants coming into the College centres to apply, enrol and provide enrolment information

·      Direct applicants within the enrolment centres and answer queries about the enrolment process

·      Assist with the management of queues

·      Take photographs of learners and generate ID cards

·      Follow up applicants who have not attended/completed the enrolment process, using telephone, email, or text message

·      Provide support for inputting of applications or other enrolment data

·      Assist with the provision of initial assessments for applicants

·      Photocopy/verify scanned documents where required and ensure that supplies of documents and publicity are maintained in the enrolment areas

·      Provide administrative support as appropriate

General

·      To work flexibly across centres as necessary

·      To implement College policies, particularly those relating to equality and diversity

·      To implement Health and Safety and security measures in accordance with statutory and College requirements

·      To work evenings and occasional weekends as required

·      To undertake any other duties consistent with the key responsibilities and/or duties of the post

Special Conditions

1.      The nature of this post means that the post holder may need to travel from time to time to other College centres and external venues

2.      The post holder will be contracted to work for a defined number of hours per week, but it is a requirement of this post that the holder will flex these hours to reasonably meet the needs of the service, which may include working occasional evening and weekends.

3.      Full training will be provided for this role

4.      This post falls within the scope of the regulations requiring a Disclosure & Barring Service (DBS check)

N.B. This job description is designed to outline a range of main duties that may be encountered. It is not designed to be an exhaustive listing of tasks and can be varied in consultation with the post holder in order to reflect changes in the job or the organisation.

EDI

We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support. Applicants who declare a disability meeting the minimum criteria for the role will be guaranteed an interview.

Safeguarding

We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the Group to share this commitment. We actively seek DBS enhanced clearance checks for applications of employment as part of our safeguarding procedures.