IT Network Manager

Job description

The Network Manager will assist the Trust with support and maintenance of IT systems across the Trust. This is a varied and challenging role that would suit someone who is not only passionate about IT in education but is a great communicator, has a proactive attitude and loves solving problems.

The Trust has extensive ICT systems across its academies and their usage extends to over 1000 workstations made up of a combination of Windows/mac workstations and laptops. The role is to ensure the streamlined operation of the Trust’s strategy in alignment with the academies’ objectives.

As well as the ongoing maintenance and management of the current ICT systems, the Network Manager will work closely with the ICT strategy lead to identify, recommend, develop and implement technology solutions for all aspects of the academies ICT development.

We are looking for an experienced candidate who:

Will respond to, diagnose and resolve ICT incidents in order to maintain service levels for all users.

Has genuine enthusiasm for using ICT to enhance student learning and will support developments within teaching and learning.

Has a relevant degree or industry experience together with a working knowledge of a variety of technologies, for example, Microsoft operating systems including desktop and server, Active Directory, DHCP/DNS, LANs, virtualisation, VOIP, e-security, WSUS, WDS, IIS, MOODLE, SIMS.Net

Job Description

1. Operational / Strategic Planning

· Work with the Director of ICT to advise on future ICT developments and purchases and provide input on future strategy with emphasis on looking at identifying opportunities for improvement in the delivery of ICT services.

· Work with the Director of IT in the development and operation of efficient business and management systems using ICT.

· Assist in the implementation, management and development of Virtual Learning Environment.

· Assist in the development, implementation and monitoring of the College’s practices for data protection, internet use, e-mail, security and ICT resource management.

2. Operational Implementation

· Jointly manage the Trust’s network infrastructure, servers and work stations and ensure that staff and students have appropriate access to ICT facilities and services in line with College strategy.

· Ensure system documentation is up to date and compliant with Academy ICT strategy.

· Manage non-strategic purchasing and projects and ensure contractors work quality/standards and deadlines are met and within budget.

· Ensure that the network is operational during access hours and appropriate back-up safety and security protocols are implemented.

· Provide support, guidance and training to students and staff in the use of ICT and assist in the management of the “helpdesk” facilities.

· Jointly manage the ICT maintenance and ICT printing budgets and ensure adequate supplies of stock, e.g. toner stock

· Responsible for management of regular maintenance programmes and resolving failures in hardware and software and ensuring appropriate “housekeeping” tasks are implemented.

· Comply, assist and develop policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns as appropriate.

3. Staffing/Supervisory Responsibility

· Assist with the management of the ICT Technician (s) / ICT Apprentices

4. Quality Assurance

· Produce audits and reports on ICT use and cost and demonstrate best value in provision of products and services.

· Ensure that where complaints are received, they are acknowledged within 24 hours and solutions put in place to resolve the issue as soon as possible.

5. Communications & Liaison

· To establish and control effective communication with all Senior Management, Faculties, staff, students and stakeholders as necessary.

· Attend curriculum and management meetings as directed or necessary to ensure a full understanding of Trust/College requirements.

6. College Ethos

· To play a full part in the life of the Trust community, to support its distinctive mission and ethos

· Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, reporting all concerns to an appropriate person

· Be aware of, support and ensure equal opportunities for all

· To participate in the Trust’s appraisal scheme

7. Safeguarding

· To be aware of safeguarding and promoting the welfare of children and vulnerable adults and to report any concerns in accordance with the Trust’s Safeguarding/Child Protection policies

· To undertake regular safeguarding/child protection/prevent training, adult protection training as required by the Trust

Downham Market Academy uses safe recruitment procedures to ensure the welfare of children. All applicants are required to complete an Enhanced DBS check and only applications submitted on our application form will be considered.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified

To apply for role please visit our website for our application form https://easternlearningalliance.org.uk/vacancies/ or contact Natasha Gill-Price on 01366 389100.

Job Types: Full-time, Permanent

Salary: £26,999.00-£32,324.00 per year