Head of Community & Advocacy

Location: Cambridge, Hybrid (2-3 days per week in Cambridge)

Contract: Full time, permanent

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

Join our International Education team and help build the world's most trusted education community at Cambridge. We work with schools and governments in 160 countries, shaping impact across early, primary and secondary education. Together, we help learners be ready for the world and transform societies through education.

About the role 

As Head of Community & Advocacy, you will lead ground-breaking work to build our communities of schools worldwide, and our advocacy capability. You will lead on creating strategies for both, promoting the value of community and advocacy throughout the organisation, and build an understanding about how they work, how they contribute to our impact and how they create positive experiences and opportunities for learners and teachers at over 10,000 Cambridge schools in over 160 countries.

Key accountabilities include:

• Develop and deliver strategies for community and advocacy
• Promote and nurture vibrant global and local communities among Cambridge schools
• Serve as the key liaison, fostering invaluable two-way communications between our organisation and global communities
• Innovate diverse community formats to optimise engagement, including online platforms and social media groups
• Facilitate inter-school collaboration, sharing best practice, deepening school-to-school relationships, and building peer-to-peer networks
• Identify and empower effective advocates for Cambridge schools and build their voice
• Collaborate with leadership to focus on advocacy efforts and ensure cohesive messaging
• Establish strategic partnerships with external organisations to amplify our impact and reach.

About you

You are a diplomatic and resilient team player, who thrives on engaging with diverse stakeholders. You possess a keen ability to promote robust relationships across all levels of our organisation, driving collaboration and cohesion.

You will excel in influencing others and creating vibrant peer communities, leveraging your expertise in community development and customer engagement.

You will have excellent communication and editing skills to ensure our messages resonate with diverse audiences, regardless of language proficiency.

In addition to your strategic acumen, you will bring hands-on experience in budget management, agency coordination and maximising resources to deliver impactful outcomes. With proven experience working in an international environment and a community, advocacy, marketing or communications context, you'll leverage your cross-cultural expertise to drive our mission forward.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now. 

We review applications on an ongoing basis, with a closing date for all applications being 13 May 2024 and interviews are scheduled to take place w/c 20 May 2024. 

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. 

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.