Sports Hub Supervisor
The Edinburgh Academy
Edinburgh, City of
- Expired
- Job type:
- Full Time, Permanent
- Apply by:
- 19 May 2024
Job overview
The EA Trading Company Ltd. (Access EA) currently has two divisions, one overseeing all lets and utilisation of facilities within our Arboretum Road Sports Hub, the second dealing with all commercial activities associated with letting the facilities and management of events, in addition to selling our advertising spaces.
The role of Sports Hub Supervisor will report to the Sports Hub Manager and deputise for them as required in the day-to-day management of the Sports Hub, ensuring safe and effective working practices are in place which are delivered to an exceptional level of customer standards. You will support the Sports Hub Manager in leading and motivating the sport operations team in the delivery of the operational and financial strategy.
You will be involved with but not limited to the following duties: overseeing the smooth running of the Sports Hub and outdoor sports areas, developing customer relationships, and ensuring safety of the clients. Heading up team recruitment, training and development, shift rostering, coaching, general running of services , administration, dealing with customers questions, First aid, and health and safety.
We operate a full programme of holiday camps for our local children so your role will be involved in the logistical planning and operation of these camps. It is a growing area of revenue and key to the operation of the role.
The successful candidate will have excellent communication skills, an abundance of energy, enthusiasm, and drive. You will have experience delivering an amazing customer experience in a customer facing business such as health and fitness, sports centres. You will have the flexibility to work evenings and weekends as these are our busy trade times.
This is an excellent opportunity for a strong Leisure Centre staff member or Senior Sports Coach looking for a step into management with long-term development opportunities.
Package Description
The school prides itself on its war m and welcoming community, inclusive of all staff. Our teaching staff work alongside the operational teams to ensure the smooth running of the school. We value the contribution of all team members.
Through involvement in the co-curricular programme all those who work with us can bring their passions to work.
Developing our talent is important to us. Access to training and professional development is available and encouraged.
Our reward package includes:
- Generous pension (11% employer contribution)
- Access to on-site gym
- Employee Assistance Programme
- Employee Benefits Programme including discounts to several major retailers, holiday, electric car, and cycle to work schemes, as well as health and well-being option
- A three-course lunch is provided during term time
Main Responsibilities
General:
- Deputise for the Sports Hub Manager as and when required.
- Maintain operating procedures, including risk assessments. Oversee maintenance, cleaning; recruiting, training, and supervising staff, including managing staff rotas
- Carrying out health and safety checks on the equipment and site to include weekly and monthly checks, reporting any maintenance issues to the facilities team
- Support the Sports Hub Manager in completing competitor analysis, monitoring trends across all revenue streams within the Sports Hub, and deriving a quality, competitive programme to maximise usage of all facilities.
- Handling complaints and incidents, e.g., accidents, emergencies, or t heft
Sports Hub
- Working with the Sports Hub Manager to design and promote classes and activities to meet customer demand and generate revenue. Delivering fitness training or working with external providers to do so.
- Engage with internal stakeholders to ensure positive communication and engagement on all let bookings, coordinating set up, cleaning and maintenance of all spaces
- Develop an attractive range of children's birthday party packages to promote to the external market, maximising use of the facilities within lull times, expanding our customer reach and brand awareness.
- Work with both the Sports Hub Manager and the Commercial Director to review the operation of the Sports Hub, scheduling self-generated events and additional facility use to ensure all facilities are used to the optimum level and we our customer reach expands an! nually.
Holiday Camps
- Before each holiday club begins, support the Sports Hub Manager with the administration, preparation, and planning of the holiday camp programme.
- Child safety is our number one priority, and the welfare of children is paramount together with upholding health and safety standards and procedures.
- During camp season, be onsite through the day, acting as a coach during the holiday period or leading the camps in the absence of the Sports Club Manager, installing a positive and enjoyable working environment for the full team, both internal and external.
Financial, HR and Administrative Responsibility
- Adhere to the companies or organisation’s financial policies and procedures
- Ensure all team members are trained in end of day procedures to include till operations and venue lock down.
- Support the Sports Club Manager in all admin duties to include inputting detail into the back-office systems, responding to customer enquiries, raising invoices, and following up on bad debt with the finance management.
- Manage any immediate performance issues and escalate to the Head of Sports and Activities when appropriate
- Ensuring own and staff members' first aid and all other necessary training is up to date
- Suggest changes or improvements to increase accuracy, efficiency, and cost reductions.
- Assisting with ad hoc admin duties, suggest changes or improvements to increase accuracy, efficiency, and cost reductions.
- Attend and contribute to meetings and events as required during working days
While these are the key responsibilities of the role, this is not necessarily an exhaustive list, and other duties may be required to ensure the smooth running of events in Edinburgh Academy facilities.
The Ideal Candidate
General
- Ability to multitask and prioritise workload with strong attention to detail
- Organised and able to follow policy and procedure
- Vibrant, resilient, team player
- Flexible and adaptable
Proven Experience
- Experience working with children from 5 – 17 years
- Experience in a leadership position in a Leisure or customer facing environments
- Passion for play, physical activity, and a healthy lifestyle is desirable
Knowledge, Skills, and abilities
- Childcare, sports or teaching related degree (or related qualification)
- Knowledge and experience of Child Protection, Safeguarding and Health and Safety
- Excellent communication and interpersonal skills with the ability to motivate
- Safeguarding experience and understanding
- First Aid certificate
About the school/organisation
The Edinburgh Academy is a fully co-educational school. The School consists of a Senior School, Junior School and a Nursery Department. The School is a member of HMC. The Edinburgh Academy moved to full co-education across the whole school in 2008. The Junior and Senior Schools are on separate sites, both of which have spacious grounds and sports facilities including extensive playing fields! , an all-! weather sports area, and a large Sports Hall and Centre.
About The Edinburgh Academy
The Edinburgh Academy
Introduction
The Edinburgh Academy is an academically selective, independent, co-educational day school for pupils aged 5-18 years with a reputation for being caring and friendly. It aims to provide co-educational excellence with a first-class all-round education to those of intellectual promise and academic potential, regardless of background, race or creed. The Edinburgh Academy aims to be forward-looking and progressive but also greatly values its long held traditions.
Although the School is not academically exclusive, the ability range of pupils is well above the national average. Great emphasis is placed on the pursuit of co-curricular interests alongside academic studies for all our pupils. The School has a strong reputation for individual attention and excellence in its pastoral care and co-curricular provision.
The School is oversubscribed at all entry points and this creates a competitive pressure on admissions places at the School.
School Background
The Edinburgh Academy is a fully co-educational school. The School consists of a Senior School containing approximately 590 pupils and a Junior School containing approximately 390 pupils, and we have a Nursery department of around 100 pupils. The School is a member of HMC. The Edinburgh Academy moved to full co-education across the whole school in 2008. Previously girls were only admitted in the Sixth Form (S5 and S6).
The Junior and Senior Schools are on separate sites, both of which have spacious grounds and sports facilities including extensive playing fields, an all-weather sports area, and a large Sports Hall and Centre.
The School’s Place in Edinburgh
The School was founded in 1824 and has been regarded as a leading educational establishment within the City of Edinburgh and across Scotland ever since. Original Directors included the leading literary names of their age such as Sir Walter Scott. Robert Louis Stevenson and James Clerk Maxwell were also pupils at the School. More recent Former Pupils (Academicals or ‘Accies’) include: Nicky Campbell - radio and TV broadcaster; Guy Berryman - bass guitarist with Coldplay; Will Whitehorn – past President of Virgin Galactic - Space Tourism Company; Mike Blair - Scottish rugby; Dragon’s Den star, James Ingham.
The Senior School occupies a site in Henderson Row, less than a mile from Princes Street and at the northern limits of the Georgian ‘New Town’, of which it was designed to be a part. The buildings include an iconic school hall and the James Clerk Maxwell Science Centre, which was completed in November 2006. The playing fields are about half a mile from the main buildings – Raeburn Place (8 ½ acres) (shared with the Academicals - Former Pupils), New Field in Inverleith Place (20 acres) and a further five acres at the Junior School and Nursery, also at Inverleith, with a 400 metre grass running track.
An investment programme in facilities of over £15m has in the last 5 years seen a new Junior School library and classroom block, 2 floodlight all weather pitches, a Performing Arts Centre at Senior School and new sports pavilions. A bespoke climbing wall facility was officially opened in 2015. The School has further ambitious plans beyond this current phase of development, which will see a wholescale redevelopment on our Senior School site over the coming decade.
The Edinburgh Academy is a highly regarded school within the local community, across Edinburgh and beyond. Staff and pupils take great pride in this reputation, and the commitment from all is evident in the continuing success and progress of the School.
The Edinburgh Academy is committed to sharing its facilities with the local community and has established a series of projects that provides the use of its estates and premises for the public good.
Further details about the School and its resources can be found on the School website - www.edinburghacademy.org.uk
Classes and Assembly
7ths (S6) and 6ths (S5) classes are organised by tutor groups studying either Highers, Advanced Highers or GCE A-level. Across the Senior School no teaching group consists of more than 24 pupils and many are substantially smaller.
A School Assembly is held at 8.50am each morning, and is attended by the whole school. School Services for the whole school are held on several occasions during the session.
Exam Results
The Edinburgh Academy uses both English and Scottish examination boards. Nearly all subjects now present SQA National 5 and Advanced Higher examinations. Each year, a significant number of our 7ths (S6) have conditional places at very competitively sought universities on the basis of their Advanced Higher/A-level and Higher results.
Yearly academic results can be found on the School website.
Games and Activities
At the Edinburgh Academy, sport offers opportunities at all levels. The PE curriculum is varied, encompassing a wide variety of team games and individual sports. The School runs teams in a large number of major and minor sports and encourages pupils to represent the School at one or more sports at any age group.
In Music, there are about 20 performing groups including orchestras, choirs, wind bands, a big band and several chamber groups.
In Drama, there are usually three or four main productions each year. There is a fully active LAMDA qualification schedule in acting, reading for performance, mime, public speaking and Musical Theatre in place. This occurs at break time and lunchtimes. In addition, the Drama and Music department liaise to produce an annual musical, with potential to increase this.
All pupils currently join the CCF or The Duke of Edinburgh’s Award in 4ths (S3).
All members of staff are expected to play a full part in supporting the co-curricular life of the School.
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