Accommodation Officer

The Accommodation Officer will work as part of the Operations Team and will assist with the day-to-day accommodation needs, supported by the Operations Administrator. The principal duties of the Accommodation Officer, involve assisting the Director of Operations at Abbey College to deliver a high-quality accommodation service for our students, and help to ensure the smooth running of the department.

Your Duties and Responsibilities will include the following:

• Managing the process of placing returning students, liaising with students’ parents and agents.

·      Daily management of Host families and supporting with retention.

• Helping to ensure that the expected standards of operational excellence are met across all boarding houses.
• Deputising for the Director of Operations in Accommodation related responsibilities.
• Managing support offered to students who live independently.
• Dealing with Complaints, Queries and Problems from Students, Hosts, Agents, and Parents.
• Working with the International Admission Centre
• Predicting patterns; analysing placements and presenting data to monitor placement success.
• Ensuring data in SIMS is accurate leading to effective report writing.
• Managing the creation and collation of student surveys.

Qualifications and Experience

You will hold A Levels or equivalent qualifications/experience, be competent in the use of a ICT, particularly the use of MS Word, and Outlook, and Excel, and have a working knowledge of record keeping and data protection. You will have excellent verbal and written English and the ability to build and maintain effective working relationships with a variety of stakeholders. Previous experience working with SIMS is desirable.

Benefits

• 25 days Annual Leave, and all Public Holidays
• Employee Assistance Programme 
• Group Personal Pension Plan, 7% employer contribution.
• Cycle to Work Scheme
• Discounted school fees
• Regular social events

Abbey DLD Colleges Ltd (ADC)

Abbey College Cambridge is a constituent College of Abbey DLD Colleges Ltd (ADC). ADC consists of three, award-winning, independent international Colleges based in London, Cambridge, and Manchester. With over 1000 students from over 50 different countries, ADC provides an outstanding global environment for students striving for top universities. We are committed to providing the best education for all students in our care, and our College have high aspirations and expectations for every member of our community.

Safeguarding

The College is committed to safeguarding and promoting the welfare of our children. All staff are trained in child protection and understand to report concerns by following the safeguarding policies. We ensure all candidates are properly police-checked, and the successful candidate will need to obtain an enhanced disclosure via the DBS.

Please click the link below for further information on employing Ex-Offenders: Policy on employment of ex-offenders.pdf

Equal Opportunities

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to Apply

Please read our Applicant Information Pack to access full details about the position and visit our TES Careers page to apply. Please enclose your CV and a covering statement detailing why you think you have the necessary skills to be successful in this position.