Receptionist
Barnet and Southgate College
Barnet
- Expired
- Salary:
- Pro rata per annum
- Job type:
- Full Time, Part Time, Permanent
- Apply by:
- 14 May 2024
Job overview
Successful applicants will provide an essential front-line service for all customers ranging from actioning incoming calls through to dealing with a range of face to face enquires and issues. The ability to build a rapport with all customers alongside a capacity to use a range of systems to help deal with a range of issues/enquiries is vital. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student-centred approach, aiming to remove barriers to ensure a comprehensive positive experience.
Minimum qual - i.e. relevant L2 qualification or equivalent is essential together with strong IT skills and GCSEs at grades A-C in English & Maths (or equivalent). Working knowledge of data protection regulations and confidentiality requirements surrounding student information held by the College. Polite, friendly and professional approach required.
We welcome applications from who wish to combine work with study through an apprenticeship.
As an apprentice, study will be for a L3 Customer Service
In return, the College offers you generous holiday allowance of up to 30 days’ annual leave plus 8 days’ bank holidays with additional leave dates during the Christmas closure period. We offer an attractive package of optional benefits which we hope you will take advantage of, please see below a list of our current staff benefits.
• Annual Season Ticket Loans
• Cycle to work Scheme
• Childcare Vouchers
• Free on-site parking
• Employee Assistance Support helpline
• Eye Tests for DSE Users
• On site Gym Facilities
• Pensions LGPS
• Online shopping platform with access to savings on leading retail brands
• Local high street discounts
• In - house training courses
Further information about this post, an application pack including job description and person specification and the application form can be found at: www.barnetsouthgate.ac.uk/The-College/job-vacancies
CV’s are welcome as long as you provide a supporting statement or a cover letter covering the essential criteria in the specification. This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service.
If you have any queries regarding this post, please email Jobs@barnetsouthgate.ac.uk and quote the relevant post/reference number.
Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether or not they have been shortlisted. Therefore, if you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
Attached documents
About Barnet and Southgate College
- Barnet and Southgate College
- Wood Street, Barnet
- Hertfordshire
- EN5 4AZ
- United Kingdom
Recently confirmed as Good by Ofsted, Barnet & Southgate College provides education and training to more than 13,000 students, delivering more than 30 subjects across our state-of-the-art campuses in Barnet and Southgate, North London. Joining us means being part of a large and vibrant community that benefits both students and staff alike.
Our college maintains a large and vibrant community that benefits our students in preparing them for progressing into the workplace, onto university and/or further qualifications through a broad range of full and part time courses – ultimately raising aspirations and providing greater opportunities to students of all ages, cultures and backgrounds.
Principal
Mr Neil Coker
Our Mission Statement - London is changing. The Economy is changing. So are we.
Our vision - To be the most innovative, inspirational and employment focused learning organisation in the education sector. We provide outstanding learning and employment related opportunities within every market we operate and to offer the highest level of expertise and knowledge which will enrich the personal and professional lives of our customers. The benefits include widening participation, tackling social exclusion, links with employers, industry and commerce and links with the London Economic Action Partnership (formerly the LEP)..
Ofsted
Proud to have been recently confirmed as ‘Good’ by Ofsted (March 2022), this outcome is a reflection of the committed and talented staff and students that make up Barnet & Southgate College.
Having the College recognised as Good in all areas, through the rigorous and in-depth inspection process, is a significant and valued milestone in our journey, but it is not our destination.
The full report into Barnet and Southgate College can be found here.
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