IT Helpdesk Assistant/Administrator
Barnet and Southgate College
Barnet
- £26,323 - £28,563 per year
- Expired
- Salary:
- Per annum pro rata, inclusive of Outer London Weighting
- Job type:
- Full Time, Permanent
- Apply by:
- 29 May 2024
Job overview
Contract: 36 hours per week, 52 weeks per annum
Primary Location: All main college campuses
Join our team at the forefront of technology and innovation! We are seeking a dedicated IT Helpdesk Assistant / Administrator to support our Technology Innovation and Development department. This role is pivotal in ensuring the smooth operation of IT services within our College.
Key Responsibilities:
Oversee administrative duties, budget management, and IT procurement.
Provide first-line support for technical issues and operate the Helpdesk service.
Collaborate on IT projects and contribute to the continuous improvement of IT processes.
Requirements:
Level 3 diploma or equivalent in IT or business administration.
Experience in an administrative role within an IT environment is preferred.
Proficiency in Microsoft 365 and familiarity with helpdesk ticketing systems.
We Offer:
A dynamic work environment with opportunities for professional development.
The chance to be part of a team that values innovation and customer service.
In return, the College offers you generous holiday allowance of up to 30 days’ annual leave plus 8 days’ bank holidays with additional leave dates during the Christmas closure period. We offer an attractive package of optional benefits which we hope you will take advantage of, please see below a list of our current staff benefits.
In return, the College offers you generous holiday allowance of 28 days’ annual leave plus 8 days’ bank holidays with an additional leave dates during the Christmas closure period. We offer an attractive package of optional benefits which we hope you will take advantage of, please see below a list of our current staff benefits.
• Annual Season Ticket Loans
• Cycle to work Scheme
• Childcare Vouchers
• Free on-site parking
• Employee Assistance Support helpline
• Eye Tests for DSE Users
• On site Gym Facilities
• Pensions LGPS
• Online shopping platform with access to savings on leading retail brands
• Local high street discounts
• In - house training courses
This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service.
If you have any queries regarding this post, please email Jobs@barnetsouthgate.ac.uk and quote the relevant post/reference number.
Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether they have been shortlisted. Therefore, if you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
Attached documents
About Barnet and Southgate College
- Barnet and Southgate College
- Wood Street, Barnet
- Hertfordshire
- EN5 4AZ
- United Kingdom
Recently confirmed as Good by Ofsted, Barnet & Southgate College provides education and training to more than 13,000 students, delivering more than 30 subjects across our state-of-the-art campuses in Barnet and Southgate, North London. Joining us means being part of a large and vibrant community that benefits both students and staff alike.
Our college maintains a large and vibrant community that benefits our students in preparing them for progressing into the workplace, onto university and/or further qualifications through a broad range of full and part time courses – ultimately raising aspirations and providing greater opportunities to students of all ages, cultures and backgrounds.
Principal
Mr Neil Coker
Our Mission Statement - London is changing. The Economy is changing. So are we.
Our vision - To be the most innovative, inspirational and employment focused learning organisation in the education sector. We provide outstanding learning and employment related opportunities within every market we operate and to offer the highest level of expertise and knowledge which will enrich the personal and professional lives of our customers. The benefits include widening participation, tackling social exclusion, links with employers, industry and commerce and links with the London Economic Action Partnership (formerly the LEP)..
Ofsted
Proud to have been recently confirmed as ‘Good’ by Ofsted (March 2022), this outcome is a reflection of the committed and talented staff and students that make up Barnet & Southgate College.
Having the College recognised as Good in all areas, through the rigorous and in-depth inspection process, is a significant and valued milestone in our journey, but it is not our destination.
The full report into Barnet and Southgate College can be found here.
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