Field Engineer
---POS.jpg%3Fprofile%3Demployer-logo&w=256&q=75){kind=logo}
Forest School
Waltham Forest
- Quick apply
- Expired
- Salary:
- Competitive
- Job type:
- Full Time, Permanent
- Start date:
- ASAP
- Apply by:
- 29 September 2023
Job overview
We are looking for an experienced IT Field Engineer to join our team to oversee the day-to-day IT support to support faculty throughout the school.
This position will work closely with the Service Coordinator and Infrastructure Manager to deliver an exceptional support experience to faculty and pupils.
This candidate will be responsible to manage their assigned workload under the supervision of the Service Coordinator to resolve queries and issues within the required service level agreements. The candidate will play an important role to ensure that the IT services team deliver a prompt and professional service throughout the school including classrooms, offices, and other areas of the school.
The ideal candidate would have had previous experience working as an onsite support engineer at a managed IT service provider or in a school environment.
What you’ll do
- Build a professional support relationship with staff and pupils while consistently striving to improve the IT experience for users while accomplishing daily tasks.
- Ensure that all support activities and school infrastructure changes are documented accordingly.
- Ensure effective communication with staff, pupils, Forest and Refocus colleagues.
- Make recommendations for process and technology improvements where required.
Requirements
Essential
- Experience in an end user focused position or be able to demonstrate your understanding from an end user prospective.
- Excellent communication skill with a friendly demeanour.
- Knowledge of workstation hardware including, but not limited to: Laptops, Desktops and Tablets; Scanners; Printers; Mobile Phones; Any other workstation peripherals deemed reasonable. Latest client operating system technologies including, but not limited to Windows, MacOS, Android and IOS.
- Installation, configuration and troubleshooting of desktop software technologies. Examples of software technology environments include Office Suites, Security Software, Educational Software, etc.
- Installation, configuration and troubleshooting of networking hardware. Knowledge of networking technologies including, but not limited to the following: Media Types, Networking Components, Protocols and Standards, IP Addressing, Network Security.
- Microsoft 365, Microsoft Teams, Exchange Online, SharePoint Online, OneDrive.
Desirable
- Knowledge of mobile phone technologies, unified communications technologies (Teams, Zoom, etc), IP telephone services, video conference technologies.
- Basic configuration and troubleshooting of server software technologies from Microsoft. Examples of software technology environments include Active directory, DHCP, DNS.
- Knowledge of administrative scripting and programming languages including, but not limited to: PowerShell, HTML, CMD.
Desired Qualifications:
(Candidate should have equivalent certifications and should strive to attain most over time)
- CompTIA A+
- CompTIA Network+
- Exam MS-900: Microsoft 365 Fundamentals
- Exam AZ-900: Microsoft Azure Fundamentals
- Exam MS-102: Microsoft 365 Administrator
- Exam MD-102: Endpoint Administrator
- Exam MS-700: Managing Microsoft Teams
- Exam SC-300: Microsoft Identity and Access Administrator
About Forest
Forest is a large, vibrant school, with approximately 1500 pupils from 4 to 18. Our traditional House structure means that each pupil is treated as an individual, of whom we have the highest expectations, while our size enables us to offer breadth and depth of opportunity.
Location
Forest is a city school surrounded by Epping Forest, within easy walking distance of Snaresbrook Central line tube station and Wood Street Overground station.
Why work at Forest?
There are many benefits of working at Forest school as staff are our single most important asset. Key benefits include:
- Generous CPD budget
- Comprehensive Professional Development Review system
- Opportunities to contribute to the wider community via our extensive Outreach Programme
- Free hot lunch (takeaway sandwich lunch also available) and refreshments throughout the day
- 20% fee remission (pro-rata for part time staff) for children attending Forest which is applicable Y3-Y13
- Subsidised membership to the Sylvestrian Leisure Centre
- Membership of the School's Group Life Assurance scheme and Personal Accident Scheme
- Contribution towards private medical insurance fees
- Membership of a pension scheme
Applications will be reviewed on an ongoing basis, so early applications are encouraged. Forest School reserves the right to make appointments at any stage.
Applications close on 29 September 2023, 08:00am
Interviews will commence week beginning 2 October 2023.
Details on Online Profile:
Keeping Children Safe in Education (KCSIE) asks schools to carry out online searches on shortlisted candidates as part of the process of assessing suitability. If you are shortlisted for the role, we may carry out an online search based on the information you provide to the school. If we carry out a search, we will also search more widely for any other online information about you.
You (and all other candidates) are therefore required to provide the following information as part of your application:
· the social media platforms on which you have accounts;
· the account names / handles for all of your social media accounts, including any under a nickname or pseudonym;
· any websites you are involved with, in or featured on or named on; and
· any other publicly available online information about you of which the School should be made aware.
You are not required to provide account passwords or to grant the School access to private social media accounts.
If you are not shortlisted for the role, online searches will not be carried out on you.
The School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. We are an equal opportunities employer.
Attached documents
About Forest School
Surrounded by ancient forest and only thirty minutes from central London, Forest School is an outstanding independent day school located on the edge of Epping Forest. Forest is a large, diverse, and vibrant school, with approximately 1,500 pupils from 4 to 18. Forest is an open-minded school with both feet on the ground, in which the pupils’ all-round personal development is outstanding and academic attainment is high. It is, above all, a happy school which understands the rich inter-relationship between the curricular, the co-curricular and the pastoral. There is boldness in the school’s character, a readiness to be forward-thinking and adaptable, with pride in what we are and excitement for what lies ahead.
Our traditional House structure means that each pupil is treated as an individual, of whom we have the highest expectations, while our size enables us to offer breadth and depth of opportunity. Foresters are ‘known, liked and valued’ and this is central to our educational philosophy.
As one of the largest day schools in HMC, Forest abounds with opportunities for professional and career development. Teachers at Forest are rarely just confined to their subject area and all staff are encouraged to play an active role in Forest’s enviable super-curricular and co-curricular programme, with opportunities to lead in clubs and activities as diverse as Model United Nations, Extended Project Qualification, Jedi Warrior Lightsabre Fencing, Chapel Choir, Music Technology and Cricket, to give but a few examples. The ambition, richness, and distinct nature of the integrated curriculum at Forest offers our staff with an unparalleled experience of a modern and holistic education in our beautiful London setting. As our Good Schools Guide Review (2023) suggests Forest is a ‘flourishing, successful and well-led school in a glorious, green setting with consistently strong results that don’t require pupils to sacrifice happiness or wellbeing on the way to achieving them… an education that’s so genuinely rounded you could make hoops from it.’
The Co-Curriculum is a crucial part of the life and learning at Forest. While expecting our pupils to demonstrate a strong work ethic in their timetabled lessons, we also recognise how important it is for both staff and pupils to develop learning outside of the classroom. We ask our pupils to try new things, explore new places, learn new skills and experience real challenge. Visiting a new country, joining a new club or team, or being part of an ensemble or society, is a great way to get the most out of life at Forest. This relies on our staff being involved in Forest in its fullest sense by running all the clubs, activities, trips and other opportunities that allow the personal development that is the hallmark of Forest. All staff are therefore expected to contribute to pupil development beyond the classroom.
Forest invests heavily in the development of pedagogy, teaching and learning, with all teachers expected to engage in an ambitious Professional Learning Programme which includes seminars and contact with leading minds in the teaching and learning space; most recently, Forest welcomed Tom Sherrington who presented on curriculum strategy and design. In addition, we are immensely proud of our culture of formative and developmental peer observation and instructional coaching through our Teaching and Learning Communities and StepLab. As one of the few Independent Schools Induction Panel (ISTIP) regional hubs and training centres in the country, Forest is proud of its success, expertise, and excellence in supporting Early Careers’ Teachers and those new to the profession. We have a rich tradition of developing outstanding teachers and a genuinely supportive approach centred on coaching and mentoring.
We welcome and encourage applications from teachers who are new to the profession and are currently undertaking their PGCE or are looking to progress through the ECT Framework.
Location
Forest is a city school surrounded by Epping Forest, within easy walking distance of Snaresbrook Central line tube station and Wood Street Overground station.
Why work at Forest?
There are many benefits of working at a well-resourced School such as Forest. Our staff are our single most important asset and create the happy, collegiate atmosphere that exists at Forest. Our staff work hard, investing time and energy in our pupils, deriving satisfaction and fulfilment from their successes and development.
Key benefits include:
- A large, cheerful and collegiate staff body
- Well-resourced departments
- Opportunities to pursue hobbies and interests in support of pupil development outside of the classroom
- Our own competitive salary scale
- Free hot lunch in our lovely staff diner (takeaway sandwich lunch also available) and refreshments throughout the day
- Generous CPD budget and a culture fully committed to staff development
- Comprehensive Professional Development Review system
- Opportunities to contribute to the wider community via our Outreach Programme
- 20% Fee Remission for children attending Forest School. For Part-Time staff the fee remission will be prorated in proportion to their working hours
- Membership of a pension scheme
- Subsidised membership to the Sylvestrian Leisure Centre
- Membership of the School's Group Life Assurance scheme and Personal Accident Scheme
- Contribution towards private medical insurance fees
Forest School is committed to safeguarding and promoting the welfare of children. All appointments require an enhanced DBS disclosure.
Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.