Administration Manager

📍 Location: Dubai
📅 Start Date: Immediate

About Kids First Group

Kids First Group (KFG) is a leading provider of premium early years education and childcare, operating across Dubai, Abu Dhabi and Doha.

Established in 2011, KFG has grown to 36 nurseries, supported by a dedicated team of professionals who are committed to creating high-quality experiences for children, families and employees.

At KFG, we believe that strong administration and effective operational support are essential to delivering an exceptional nursery experience. We are looking for an organised, proactive and people-focused Admin Manager to support the smooth and efficient day-to-day operation of our nursery.

Key Responsibilities

• Provide comprehensive administrative support to the nursery and assist the Nursery Manager with day-to-day operational requirements.

• Act as a welcoming and professional first point of contact for parents, prospective families and visitors, both face-to-face and remotely.

• Provide prospective parents with accurate admissions information, required documentation and updates on available places.

• Support the Nursery Manager in arranging and coordinating parent tours.

• Process applications, maintain accurate records and manage waiting lists.

• Manage and maintain Salesforce, including adding new leads, updating existing leads and ensuring information is accurate and up to date.

• Update nursery bubbles and gate attendance records on a weekly basis.

• Prepare, scan and maintain Excel forms and supporting documentation for cash advances and reimbursements.

• Coordinate monthly maintenance quotations and follow up on related administrative requirements.

• Maintain accurate and organised employee documentation and coordinate with the HR and PRO teams regarding employee-related company documents.

• Coordinate with KFG Head Office teams, including HR, Finance, Marketing and Sales, to ensure timely support and resolution of nursery requirements.

• Maintain accurate administrative records, files and documentation in line with company procedures.

• Support the Nursery Manager with reports, correspondence, documentation and other administrative requirements as needed.

• Ensure administrative processes are completed accurately, efficiently and within required timelines.

• Contribute to a positive, professional and welcoming environment for children, families and colleagues.

• Maintain confidentiality and handle sensitive information appropriately.

• Support compliance with KFG policies, procedures, health and safety requirements and safeguarding standards.

Requirements

Qualifications

• Bachelor’s degree or relevant qualification in Business Administration, Management, or a related field is preferred.

• Strong written and verbal English communication skills.

• Good working knowledge of Microsoft Office, particularly Excel and Word.

• Experience using Salesforce or similar CRM systems is highly desirable.

Experience

• Minimum 3 years of relevant administrative experience, preferably within a nursery, school, education or service-focused environment.

• Previous experience in an Admin Manager, School Administrator, Nursery Administrator or similar role is preferred.

• Strong experience in managing records, documentation and administrative processes.

• Experience coordinating with multiple internal departments and external service providers.

• Excellent organisational skills with strong attention to detail.

• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Why Join Kids First Group?

• Competitive salary

• Comprehensive medical insurance

• Paid annual leave in accordance with UAE Labour Law

• Professional training and continuous development opportunities

• Supportive and collaborative working environment

• Opportunities for career growth and professional development within KFG

• The opportunity to be part of a growing early years education organisation

If you are an organised, proactive and people-oriented administrator who enjoys creating efficient processes and providing excellent support to families, employees and management, we would love to hear from you.

Join Kids First Group and be part of a team making a meaningful difference in early years education.