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Job details

Job details
Employer Hopwood Hall College
Location Middleton, Manchester
Salary £20,674 (Pro rata, per annum)
Contract type Part Time
Contract term Maternity Cover
Job dates
Posted
Closing date Applications are closed

 

PURPOSE

To provide service and administration support for the Engagement Team in delivering high standards for employers and

Learners to achieve its objectives and targets.

Apprenticeships are continually developing and the rate of change is unlikely to slow down. You must therefore be flexible to take on changing responsibilities.

DUTIES

  • 1. Provide high quality administrative support to the Engagement Team
  • 2.To be the first point of contact and maintain a highly responsive communication links with employer, learners and other key partners, ensuring team standards are delivered in an efficient and effective way, using the CRM.
  • 3.Assist in providing high quality customer service by responding to all electronic enquiries and ensure queries are dealt with in the agreed timescale.
  • 4.Work with relevant College support services to ensure that the Training@Hopwood service is fully supported.
  • 5.Maintain an accurate and reliable Customer Relationship Management system of employer contacts and activity, ensuring the data is correct and accurate.
  • 6.Administration support for external marketing campaigns, preparing the data and marketing mail shots.
  • 7.Liaise effectively with other teams and services in support of the Engagement Team and Employer Responsive Targets.
  • 8.To monitor and ensure promotional materials are always stocked and up to date for Engagement Team
  • 9.To support the Engagement team in preparing for appointments, events and activities as well as attending them.

About the employer

Hopwood Hall College is a further education college located in Rochdale, Greater Manchester. The college was first established in 1992, and since its founding has seen extensive redevelopment and modernisation, including the installation of a brand-n...

Information about Hopwood Hall College
Phase Further Education
Age range 16+ years
Denomination Non-denominational
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Locations and contacts

Middleton Campus
Rochdale Road
Middleton
Rochdale
M24 6XH
United Kingdom
+44 161 6549097