Administrator - Years 7-11

Duties and Responsibilities

As Administrator you will share the workload of the School’s Office Administration Team, learning the key administrative functions. The duties are broadly in two main areas:

Reception

• Providing and maintaining a positive and welcoming first point of contact for prospective and current students and parents, promoting the distinctive friend, caring ethos of the school; 

• Welcoming visitors to the school, ensuring they are well cared for and the visitor areas are well kept; 

• Cover the reception desk, including a wide range of duties associated with a busy school front desk, especially student-facing care; 

• Dealing with personal, telephone and email enquiries; taking and passing on accurate messages, being quick and efficient in transferring calls to the relevant colleagues and generally ensuring an efficient and friendly manner; 

• Responding to parent and guardian queries regarding our pupils;

• Liaising with teachers and other staff to provide pastoral support for students;

• Helping students with other administrative matters such as arranging appointments and transport arrangements;

• Answering queries from students and staff and passing on messages as necessary; 

• Using Outlook calendars to book rooms and review appointments and manage the bookings for events and visits; and

• Dealing with incoming and outgoing post, deliveries and couriers.

Administrative Support for Staff

• Providing administrative support for staff, including document preparation; photocopying; printing; information collection, coordination and distribution and report creating;

• Oversee staff and student common areas and meeting rooms, ensuring spaces are well kept and notice boards are up to date;

• Ensure that current student records are accurately maintained and updated using the School’s management information system, working with the Academic coordinator to ensure subject and timetable information is correct;

• Provide liaison with maintenance, catering and IT staff;

• Support with the administration of taster days and assessments for new students; dispatch prospectuses and other literature to prospective families;

• Monitor and record pupil attendance; follow up on absences and compile absence reports as required; Assist with the dispatch of student reports; and

• Create and co-ordinate communications, in liaison with teaching staff, to be sent to parents and guardians 

• Create tables and reports, mailing lists and other information using the student database.