Admissions Officer and Parent Liaison

ISL seeks a dynamic individual with strong interpersonal and cultural skills to support our team in admissions and be the parent liaison between the school and parent community. 

Admissions administration (50%) – reporting to Head of Admissions

• Monitor the school’s Admissions Portal system Open Apply, print and respond to applications in liaison with the Head of Admissions.
• Responding to all enquiries with appropriate follow-up as necessary (sending promotional materials, scheduling and conducting interviews and tours, and subsequent responses, including recording information on the database).
• Coordinate sequence of review for each new applicant to include Head of Transitions, Special Educational Needs and Disability Coordinator (SENDCo), Head of Multilingualism, Heads of Year, Head of Pastoral, Counsellors and Principals where necessary. Evaluate application contents to ensure proper supporting documentation is received and evaluated by relevant staff.
• Ensuring proper admissions procedure and correspondence with potential families and that the appropriate school divisions, Head of Multilingualism, SENDCo, Finance and Transportation offices, and the PTA are notified in advance of student arrival to ensure a seamless link between the enrolment and the start of school.
• Maintain timely use of the school’s Admissions Portal system Open Apply to ensure new modules and functionality are leveraged for reporting, analysis and communication with applicants and relevant administrative staff.
• Assisting the Head of Admissions in providing the Head of Marketing & Enrolment Growth, Community Experience Leader, Principals and Board with admission, inquiry and student admissions data for ISL London.
• Ensure good communication and collaboration during the enrolment and onboarding process with the school administrative staff team.
• Manage the Admissions Workflow process and in collaboration with the Head of Admissions ensure that the relevant ISL Teams are up to date and understand the process.
• Coordinating Open days and other admissions/marketing events as necessary.
• Attend and represent ISL at conferences, open-day events and school fairs.

Transitions Care (50%) – Reporting to Community Experience and Transitions Leader

•  Coordinate the onboarding schedule for all new families to ensure a well-managed transition to ISL from pre-arrival and throughout the onboarding process.
• Assist in organising and promoting orientation days.
• Manage the Transitions Hub to ensure all collateral is collected and up to date and support the cross-departmental messaging of transitions work.
• Organise and facilitate parent transition workshops in support of the Community Experience and Transitions Leader.
• Develop and maintain cross-departmental communication of the transition journey of all new students from application, onboarding, school life experience and ultimate departure.
• Work with the Community Experience and Transitions Leader to reinforce, support and build collaborative relationships throughout the ISL community.
• Work with the Head of Marketing to coordinate the End of Year Parent Survey to include collation of results into appropriate presentation materials.
• Attend all Parent Teacher Association (PTA) meetings and provide link between PTA events and Senior
• Liaise with Principals to incorporate items of discussion for PTA meeting agendas, presentation of topics of discussion and checking of meeting minutes.
• Follow-up on items raised through the meetings with relevant ISL staff.
• Act as a point person between parents and the school for issues raised outside the scope of formal meetings.
• Collaborate with the PTA to assist with and promote PTA social events.
• Assist in the development and circulation of parent surveys for marketing

General

• Keep up to date on admissions trends and admissions systems such as Open Apply.
• Ensure open dialogue with Front Office staff to ensure coordinated support.

 Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply with any reasonable request from their line manager to undertake work of a similar level that is not specified in this job description.

 This job description may be amended at any time following a discussion between the Head of School and member of staff.

Care & Guidance

• To be familiar with the School’s Child Protection Policy and to report concerns to the designated Child Protection Officer
• To ensure all educational practices are in line with school’s health and safety procedures and policies.

At ISL London, Safeguarding and promoting the welfare of children is everyone’s responsibility. Everyone who comes into contact with children and their families has a role to play. In order to fulfil this responsibility effectively, all practitioners should make sure their approach is child-centred. This means that they should consider, at all times, what is in the best interests of the child.