Admissions Officer – Key Accounts

University College Of Estate ManagementWokingham

Full time (35 hrs/wk), permanent

Based central Reading, Berkshire (Currently working remotely)

We are looking for an enthusiastic and passionate individual to join our busy student admissions and enquiries team!

This is an exciting new opportunity to work within our Admissions and Enquiries Team, supporting the recruitment of students and providing them with information and advice relating to their application. You will work closely with key employers for the students they wish to place on UCEM programmes. In this role you will be required to process applications through UCEM’s SITS student database and complete relevant documents for those studying on our apprenticeship programmes. In addition, you will have opportunities to continually improve processes and contribute towards institutional targets.

You will ensure adherence to QAA requirements, the Matrix standard, UCEM Code of Practice, and the requirements of validating and funding bodies. Working in a busy and lively team, you will also contribute to the teams’ continuous improvement ethos by proactively suggesting process improvements, particularly around the conversion of UCEM enquirers and applicants.

Key qualities we’re looking for include:

  • Strong literacy and numeracy skills
  • Commitment to providing excellent customer service
  • Commitment to quality and following process/procedure
  • Fantastic communicator
  • Impeccable attention to detail
  • Passion for continuous improvement
  • Experience using databases

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers and our people consistently report high levels of employee satisfaction; your contribution will be valued, should you join us.

University College of Estate Management (UCEM) is long-standing and leading provider of supported online education. We exist to provide accessible, relevant and cost-effective education which enhances careers, increases professionalism and leads to a better Built Environment; we are also very passionate about sustainability. Operating from the UK and Hong Kong we have a global reach, and at any one time over 3,500 students are studying online with us.

JOB SPECIFICATION

We have a very detailed job specification for this role so please, before applying, take a look: www.ucem.ac.uk/jobs

INFORMAL DISCUSSION

If you are unsure whether to apply for this vacancy but feel this role is exciting and want to find out more, we strongly encourage you to call the hiring manager (details below/within Job Specification) to discuss the role as well as your skills and experience.

For an informal discussion about the role please contact Stephen Bartle, Director of Commercial and Business Development on 0118 921 4684 or s.bartle@ucem.ac.uk alternatively contact the HR team on 0118 467 2243 / 2349 / 2433 or email recruitment@ucem.ac.uk

APPLICATION DETAILS

To apply please send your CV, covering letter, and Recruitment Check Form to recruitment@ucem.ac.uk

CLOSING DATE

Wednesday 14 April 2021 at 5.00 p.m.

Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date.

INTERVIEWS

Dates for interview will be advised to you later in this process.

Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date. Due to the current pandemic, you are advised that we may carry out interviews over Zoom, rather than inviting you to visit our Reading office.

SAFEGUARDING CHECK

Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists.

NOTE TO AGENCIES

We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.

Supporting documents

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University College Of Estate Management

Wokingham

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