Admissions Officer

Arcadia School in Dubai is at the forefront of international education with a unique learning programme which fosters an inclusive culture, allowing every student to reach and exceed their full potential. Our creative learning environments develop collaborative and innovative approaches to learning with a blend of digital and real-life applications, building future-ready students who are ethical, aspirational and internationally minded. In our seventh year of operations, we host over 950 students from a diverse array of cultural backgrounds, but always focusing on our British heritage and Emirati culture. We currently operate from FS1 to Year 11 and will open our Sixth Form in the 2024-25 Academic year.

Our developmental mindset ensures we focus heavily on professional learning for all staff with a strong coaching philosophy for growth and progression. We place wellbeing, happiness and an inclusive focus at the heart of all we do, ensuring the vision of nurturing life-long learning is brought to life for all. With an emphasis on academic success, sport and performing arts, innovation, technology and entrepreneurialism we strive to inspire every child and ensure that success can be found through a myriad of channels. 

We are looking to appoint an experienced Admissions Generalist to start as soon as possible. The successful candidate will act as an ambassador for the school, take initiative to improve systems and processes to aid in efficiency and effectiveness. Be innovative in ways to promote our school and increase enrolment numbers. They will have an outgoing and friendly personality and will assist to manage the day-to-day administrative tasks associated with Admissions and lead school tours all whilst promoting a strong customer service ethos and high professional standards. The post holder will report to the Head of Admissions.

Requirements:

●     Minimum 2 years’ experience working in an Admissions department in a British Curriculum premium school in Dubai.

●     Excellent knowledge of KHDA regulations and requirements.

●     Educated to a degree level is mandatory.

●     Ability to manage multiple assignments efficiently under pressure whilst meeting tight deadlines.

●     Strong English speaker with exceptional skills, both verbal and written.

●     Strong customer service and interpersonal skills, must enjoy dealing with customers face to face.

●     Must be a team player with the ability to work independently, prioritize tasks and meet targets.

●     Excellent IT skills, good working knowledge of excel and google drive.

●     Strong knowledge of iSAMS would be an advantage.

Main Duties & Responsibilities:

Please note that this is a broad oversight of the main responsibilities and the full job description will include additional details.

●     Be available for walk-in parent queries and tours.

●     To ensure that student admissions targets are achieved.

●     Liaise with tact and diplomacy with school staff and representatives of the central office.

●     Follow the required procedures, within the defined timelines, to ensure that all applications are processed in a timely manner.

●     Be able to commit to tasks beyond typical work day when required.

●     Answer the admissions phones in a professional manner, answering queries.

●     Promptly respond to all email enquiries.

●     Collect and accurately record various admission documents.

●     Booking and tracking admissions assessments and communicating with staff members when scheduling assessments.

●     Maintain current and archived student files.

●     Take part in the planning and presentation of admission events such as open days, stay and plays, popup events and road shows.

Please submit your CV and a cover letter addressed to Jordan Elam, Head of Admissions.

Kindly note that due to the volume of applications only shortlisted candidates will be contacted back.

 Arcadia Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced background check and satisfactory references.

To know more about the school please visit our website https://arcadia.sch.ae