Apprentice – IT Helpdesk
Shrewsbury Colleges Group
Shropshire
- £14,450 per year
- Expired
- Job type:
- Full Time, Fixed Term
- Apply by:
- 8 June 2023
Job overview
Salary: £14,450 p.a. Full-time (37 hours per week). Full year. Fixed term for 18 months. Based at London Road campus.
You will be working within the Technical Services Team aiding students and members of staff with a variety of IT technical problems, in an efficient and timely manner. You will need to provide both 1st line technical support and perform administrative assistive tasks, including assistance in all aspects of corporate computing. This entails the upgrading and installation of new hardware and software as well as preforming routine maintenance. You will also need to be able to work with third parties in a professional manner. You will be trained in various aspects of administration duties while studying towards a Level 3 Business Administration Standard apprentice qualification consisting of Functional Skills in Maths & English if not already achieved. You will need a minimum of 4 GCSEs at grades 4-9 or equivalent, at least a level 2 qualification in computing, have excellent customer care skills, be willing to work as part of a team and be able to plan and prioritise your workload.
About Shrewsbury Colleges Group
- Shrewsbury Colleges Group
- Welsh Bridge Campus, Priory Road, Shrewsbury
- Shropshire
- SY1 1RX
- United Kingdom
Shrewsbury Colleges Group is Shropshire’s largest college. SCG is a designated sixth form college offering sixth form college terms and conditions. 1,800 A-Level students are taught at our Welsh and English Bridge Campuses in the centre of Shrewsbury with our London Road Campus offering a broad range of vocational and higher-level courses to 1,800 16-18 year olds, 4000 adult students, 350 HE students and 950 apprentices. The college achieves excellent student outcomes and enjoys good financial health. We are looking to recruit outstanding colleagues who share our student centred ethos and who aspire to be the best.
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