Apprentice – IT Helpdesk
Shrewsbury College
Shropshire
- £14,450 per year
- Expired
- Job type:
- Full Time, Fixed Term
- Apply by:
- 8 June 2023
Job overview
Salary: £14,450 p.a. Full-time (37 hours per week). Full year. Fixed term for 18 months. Based at London Road campus.
You will be working within the Technical Services Team aiding students and members of staff with a variety of IT technical problems, in an efficient and timely manner. You will need to provide both 1st line technical support and perform administrative assistive tasks, including assistance in all aspects of corporate computing. This entails the upgrading and installation of new hardware and software as well as preforming routine maintenance. You will also need to be able to work with third parties in a professional manner. You will be trained in various aspects of administration duties while studying towards a Level 3 Business Administration Standard apprentice qualification consisting of Functional Skills in Maths & English if not already achieved. You will need a minimum of 4 GCSEs at grades 4-9 or equivalent, at least a level 2 qualification in computing, have excellent customer care skills, be willing to work as part of a team and be able to plan and prioritise your workload.
Attached documents
About Shrewsbury College
- Shrewsbury College
- Welsh Bridge Campus, Priory Road, Shrewsbury
- Shropshire
- SY1 1RX
- United Kingdom
Shrewsbury College is Shropshire’s largest college. Shrewsbury College is a designated sixth form college offering sixth form college terms and conditions. 2100 A-Level students are taught at our Welsh and English Bridge Campuses in the centre of Shrewsbury with our London Road Campus offering a broad range of vocational and higher-level courses to 2100 16-18 year olds, 4000 adult students, 300 HE students and 900 apprentices. The college achieves excellent student outcomes and enjoys good financial health. The college was inspected in March 2025 and judged to be ‘Outstanding’. As a result of continuing growth in student numbers we are looking to recruit outstanding colleagues who share our student centred ethos and commitment to excellence.
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