Apprenticeship: Intermediate Level, Customer Service Level 2
Qualified Schools are currently looking for a Receptionist Apprentice on behalf of a Secondary school in Redbridge. Your role will be to act as the first point of contact for all visitors and provide a courteous, professional, calm and friendly service.
This will be a full time role (35 hours per week), and the duration of the apprenticeship is 12 months. Upon completion of the apprenticeship you will achieve the qualification (Customer Service Level 2).
Main Duties/ Responsibilities:
- Be responsible for opening the Reception and ensure the switchboard is operated
- Act as the first point of contact for all visitors and provide a courteous, professional, calm and friendly service
- Retrieving telephone messages/emails, taking telephone messages and dealing as appropriate with basic telephone enquiries, complaints and requests for information
- Supporting students with enquiries who may visit reception during the school day
Excellent Numeracy/ Literacy Skills
Understanding school roles and responsibilities and your own position
General clerical/administrative work
Routine clerical skills involving use of keyboard and mouse
Excellent communication skills
Ability to relate well to children and adults
If this would be suitable for you, please don’t hesitate to apply. Interviews will take place at the school on the week commencing 16th October.
Qualified Schools are committed to safeguarding and promoting the welfare of young people and all posts are subject to a Disclosure and Barring Service check.
Qualified Schools are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Woodford County High School
Essex IG8 9LA
Phone Number: 0114 399 4275
email address: email@example.com