Assistant Estates Officer

Assistant Estates Officer

We are currently recruiting an Assistant Estates Officer to provide support to the team responsible for our portfolio of commercial properties. The post holder will assist the Estates Officer by being the first point of contact for incoming enquiries from tenants, property agents, statutory bodies, contractors etc. They will be responsible for maintaining the property management database and ensuring that all statutory and legislative requirements are met. The post will require excellent communication skills with a variety of stakeholders and the ability to provide an excellent level of customer service with a cheerful disposition.

Role Responsibility

• Responsible for maintaining the property management system, ensuring all data entered is accurate and up to date.
• Manage all incoming calls and correspondence relating to repairs and respond in a timely manner.
• Manage property inspections and planned repairs, liaising with tenants, tradespersons and all other key stakeholders.
• Responsible for ensuring ongoing property management requirements are met, including routine and emergency repairs, by booking required trades for various repairs and maintenance in a cost effective and timely manner.
• Responsible for the prioritisation of repairs, ensuring the Estates Officer is kept regularly informed and updated on any urgent requirements.
• Maintain an accurate record of all expenditure and produce detailed reports when required.
• Ensure all tenancy paperwork and legal inspection paperwork is up to date and correctly recorded, e.g. Insurance, Gas Safe Certification, PAT Testing, etc. scheduling renewal and review when required.
• Create and issue a variety of written communication to tenants both scheduled and ad hoc, e.g. rent notices, repair matters.
• Undertake occasional visits to properties in the local area.
• Generate reports as and when required.
• Assist with any other ad hoc general office administration.

The Ideal Candidate

To be successful in this role, the incumbent should have:

• Excellent communication skills, both written and verbal with the ability to liaise with a wide variety of people.
• A good level of computer literacy is essential including Excel, or some book-keeping experience would be desirable.
• Previous experience of having used a data management system.
• Excellent attention to detail, with good literacy and numeracy skills.
• The ability to work independently and using own initiative.
• Previous experience of having worked in Property Management would be an advantage.
• Previous experience of providing customer service an advantage
• A clean drivers licence and own transport would be helpful

In return for the dedicated work you’ll be doing, Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), a cycle to work scheme and free access to the College’s sport and leisure facilities.

Salary

£22,000 - £24,500 per annum

Closing date: 4th September 2019

Full details and an application form are available from our website:

https://recruitmenthub.etoncollege.com/members/?j=23&jobboard=TES 

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and an Enhanced Disclosure from the Disclosure and Barring Service. Eton College is an equal opportunities employer and welcomes applications from all sections of the community.