Counselling Services Secretary, Windsor and Maidenhead

Closing date:

Eton CollegeWindsor and Maidenhead

Date posted:
Contract type: Full Time
Salary: £16,313 per annum (based on FTE of £20,894 pro rata).
Contract term: Permanent

Counselling Services Secretary

The Stephenson Centre for Wellbeing consists of a small team of clinicians providing psychological support to the pupils, working in close collaboration with the Director of Welfare.

We are looking to recruit an Administrator to provide a full secretarial service for the Stephenson Centre for Well-being. Working within a small team and reporting directly to the Service Director, you will have relevant secretarial experience and good organisational skills. You will be responsible for maintaining the appointments system, being first point of contact for the pupils and for the telephone/email enquiries and producing accurate letters and documentation.  You will have strong IT and database skills, excellent communication skills and the ability to deal with sensitive and confidential information. You will also be enthusiastic and have the creativity to support the team in developing the service in the future.

Salary/Working Pattern

The salary for this post is £16,313 per annum (based on FTE of £20,894 pro rata).

You will be required to work during term time and the 3 days before the boys start back at the beginning of each term and 3 days after the end of each term. Your working hours will be 35 hours per week, worked Monday to Friday, 9am – 5pm with one hour unpaid for lunch.

There may be occasions when the post holder will be required to work flexible hours due to the demands and operational needs of the Stephenson Centre for Wellbeing.

Main Duties

  Key Tasks and Responsibilities

  • Act as the receptionist in the unit and be the initial point of contact for the pupils and for telephone and e-mail enquiries.
  • Ensure the smooth operation of the appointments system. This will involve making the initial appointments and ensuring appropriate follow up.
  • Provide a full secretarial service for the team of psychiatrist and psychologists and the Director of Welfare. This will involve handling sensitive and confidential information; the post holder will be restricted by the rules of medical confidentiality.
  • Initiate and record the results of audits and  surveys using databases.
  • Ensure that the unit’s electronic and paper records are kept securely and efficiently.
  • Other duties as may be reasonably requested by the Director of Services.
  • Commitment to equality, diversity & inclusion
  • Commitment to safeguarding and promoting the welfare of children

The Ideal Candidate

To be successful in this role, the incumbent should have:

  • Confidence working with young people and their parents/ carers
  • Excellent IT skills in the Microsoft Office suite of applications, with particular strengths using Outlook, Word, Excel and Powerpoint.
  • The ability to transcribe accurately
  • Excellent attention to detail
  • Excellent communication skills (both written and verbal) particularly with vulnerable adolescents
  • Ability to prioritise and manage high workload
  • High degree of confidentiality
  • Tactful and discreet
  • Reliable
  • Adaptable
  • Highly motivated
  • Strong team player
  • Flexibility, including flexibility with hours of work.
  • Previous experience of working with young people in a health or academic environment would be desirable.


Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), a cycle to work scheme and free access to the College’s sport and leisure facilities.

Closing date: Sunday 8th December at midnight 

Full details and an application form are available from our website: 

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and an Enhanced Disclosure from the Disclosure and Barring Service. We are an equal opportunities employer and welcomes applications from all sections of the community.

More about Eton College
Type: Mainstream School
Phase: Secondary
Funding status: Independent
Gender: Boys
Age Range: 13 - 18 years
Address: Eton, Windsor, Berkshire, SL4 6DW, United Kingdom. View in Google Maps
Telephone: +44 1753 370100
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Eton College is a single-sex , Church of England independent secondary school with sixth form and boarding serving boys from the age of 12-18. The secondary school is situated in Windsor, Berkshire and has approximately 1,320 students on record.