Cover and Admin Support Assistant

Greenshaw High School is a highly over-subscribed 11 to 18 mixed comprehensive secondary school situated in Sutton, South West London.  We are proud of our strong local reputation, having over 4,000 applications for 300 places in September 2024. 

In October 2024 the hard work of our students and staff was recognised by Ofsted. The inspection team described the school as offering "an exceptional standard of education", using the words "flourishing, "inclusive" and "friendly" to describe our school. In the report Quality of Education, Behaviour & Attitudes, Sixth Form and Leadership & Management were all graded as Outstanding. 

We have a very diverse population of students, offering a comprehensive range of opportunities for colleagues who work here. Our students - of all groups - have done incredibly well over the last few years, with our GCSE achievement always being at least in the top 20% of the country, and over 60 Sixth Form students attending Russell Group universities each year. 

We are looking for a Cover and Admin Support Assistant. This is an exciting opportunity to join GLT / Greenshaw High School and become an integral member of the School Office team.

The Cover and Admin Support Assistant will play an integral part of the School Office team to ensure that a professional and efficient administrative service is provided at all times.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs where our central teams can be based out of. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.

To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our jobs portal.

Main responsibilities:

Cover Responsibilities -

●     To be responsible for the administration of cover within the school which includes taking morning absence calls and arranging the relevant cover

●     Taking absence calls and arranging cover, in line with existing processes and procedures

●     To liaise with Human Resources with regard to all staff absence

●     To be responsible for all room changes within the school and the communication of them

●     Organise and provide induction and support for all supply staff

●     Cross-reference all school events in the calendar before approving cover ensuring that the staff levels are correct and that the teaching and learning within the school can be maintained to a high level

Admission Responsibilities -

●     Process student mid-term transfers

●     Maintain and update student information records on BROMCOM

●     Student file document scanning, adding to student file and sending of student files for leavers

●     Assisting with the checking of external 6th form applications

●     Requesting and chasing any needed Health Care Plans for all new students

●     Working closely with the Principal First Aider to ensure medical evidence for any new starters is captured at the point of entry

Administration Responsibilities -

●     To be responsible for the administration of free school meals and pupil premium

●     To support the Trips Coordinator with the administration of trips

●     To have a knowledge of the My Child at School (MCAS) system and support with queries if required

General Responsibilities -

●     Providing administrative support within the School Office, ensuring that a professional and efficient service is provided at all times. This includes, but is not limited to:

○     Covering main reception daily for staff lunch breaks and Wednesday afternoons

○     To assist with the answering of the school phone and gate access system

○     Liaising with visitors

○     Provide an efficient administrative service to the school

○     Covering main reception or other areas as and when required due to absent colleagues

○     Covering student reception or other areas as and when required due to absent colleagues

○     Provide first aid support as and when required and in the absence of the Principal First Aider

●     Being responsible for keeping up to date with the requirements of the role, by attending appropriate INSET and meetings, and keeping abreast of changes in legislation;

●     Being aware of and complying with policies and procedures relating to child protection, equal opportunities and race equality, health and safety, confidentiality and data protection, reporting all concerns to an appropriate person;

●     Undertaking any other duties commensurate with the post as may be required by the Headteacher.

You will need:

Essential -

●     Educated to at least GCSE grade C/4 standard (or equivalent) in English and Mathematics

●     Willingness to undertake induction and ongoing training

●     Previous experience of working in a busy office environment

●     Practical experience of word processing, excel, e-mail and other office electronic applications

●     Ability to provide excellent customer care as first point of contact

●     Excellent verbal and written communication skills, with the ability to communicate with colleagues, students, parents and other visitors in a professional manner

●     Efficient, accurate and excellent attention to detail

●     Excellent organisational skills

●     Ability to show initiative and work under pressure, multi-task and work to strict timelines

●     Ability to work constructively as part of a team and form good relationships with colleagues

●     Ability to work flexibly to support others and respond to unplanned situations

●     A good standard of IT and data inputting skills e.g. Word, Excel

●     High standard of numeracy and literacy skills

●     Committed to the safeguarding of children

●     Able to appropriately deal with confidential information

●     Desire to enhance and develop skills and knowledge through CPD

●     Demonstrate a commitment to safeguarding and the highest standards of child protection

●     Recognition of the importance of personal responsibility for Health and Safety

●     Commitment to the school’s ethos, aims and its whole community

Desirable -

●     Experience of working in a school or similar establishment

What’s in it for you:

●     Professional development and career progression

●     Generous pension scheme

●     Blue Light Card

●     Eligibility for Teacher Art Pass (teaching staff only)

●     An Employee Assistance Programme

●     Gym Discounts

●     Free eye tests

●     Cycle to work scheme

●     Green car scheme

●     Being part of a great team and expanding organisation

Please download the recruitment pack for further information.

Closing date for receipt of applications is Sunday 1st March 2026. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know.

Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.