Customer Service & Communications Officer

Customer Service & Communications Officer

Reference: SCCG2699A | Closing Date: 21/04/2024 | Interview Date: 29/04/2024

Salary: £22,348 per annum.

Contract Type: Temporary (Maternity Cover) | Hours per Week: 36 | Location: Pendleton Sixth Form College, Dronfield Road, M6 7FR

About the Role

An exciting opportunity has arisen for a motivated and dedicated individual to join our Reception Services department at a Customer Service & Communications Officer.

We pride ourselves on customer service and we are well known for the fantastic service we provide. A Customer Service & Communications Officer is the first point of contact for all customers enquiries.

As Customer Service & Communications Officer you will work with the Head of Student Operations and other key stakeholders to deliver a customer-focused, compliant, efficient and effective service for the College.

How to Apply

For more information and to apply for this job, please complete the registration and online application form via our website.

Reason to Join Us:

• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays)

• We have a 3pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.

• We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.

• Our College is an incredible community, there is a lot that staff and their families can get involved with.

• We have family friendly policies and we are happy to talk about flexible working.

• We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme.

• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.

• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.

• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.

Commitment to Safeguarding

This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees

The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.