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Customer Service Assistant - Main Reception

Customer Service Assistant - Main Reception

Luton Sixth Form College

Luton

  • Expired
Salary:
Sixth Form Colleges’ Support Staff Pay Spine point 17, £8,821 rising to point 19, £9,183 with annual increments based on service and performance related criteria. (This is the pro-rated equivalent of the full-time scale, £18,039 - £18,781)
Job type:
Part Time, Permanent
Start date:
As soon as possible
Apply by:
24 January 2022

Job overview

Luton Sixth Form College is exceptionally aspirational for the young people it currently serves and we are deeply committed to extending our work in order to have an even greater impact on educational outcomes for our young people. Established in 1966 as the first sixth form college in the country, we have an impressive track record for quality and educational excellence.  

Customer Service Assistant, Main Reception 21 hours (Part Time, Term Time Only for 39 weeks) 

Working 21 hours per week Monday, Tuesday, Thursday and Friday between 12.30 pm and 4.30 pm and Wednesday between 12.30pm and 5.30pm for 39 weeks per year, term time only, a degree of flexibility is required. 

Working within the Reception team, you will provide a high quality, professional and welcoming customer service including: 

  • To be the first point of contact to the college for students, staff, visitors and contractors.  
  • To operate the very busy main college switchboard.
  • Issue students with daily temporary and replacement ID cards.

We are looking for a candidate who:  

  • Has excellent customer service skills and experience of working in a very demanding and busy Reception. 
  • Has excellent administrative, recordkeeping, organisational and IT skills.
  • Has experience of the post-16 age group.

Sixth Form Colleges’ Support Staff Pay Spine point 17, £8,821 rising to point 19, £9,183 with annual increments based on service and performance related criteria.  (This is the pro-rated equivalent of the full-time scale, £18,039 - £18,781)

Start Date:  As soon as possible

Closing date: Monday 24th January 2022 at 9.00am

Interviews planned for: 3rd & 4th February 2022

Luton Sixth Form College is an equal opportunity employer.  It is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service (DBS).

www.lutonsfc.ac.uk 

About Luton Sixth Form College

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+44 1582 877500

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Luton Sixth Form College is a specialist Sixth Form College, providing academic and general vocational education for 16 to 18 year olds in Luton.

Established in September 1966, we are the oldest Sixth Form College in the country and have an enviable reputation for quality and excellence. We are also one of the largest, with more than 2,800 students taking a vast array of A Level and BTEC courses.

Our mission is to provide an outstanding education for young people at the College, and to work with other local providers to ensure that there are opportunities for all young people in Luton to succeed and progress.

The College is located in a quiet residential area in the north of Luton, with easy access from the town centre, A505, A6 and M1. Our site was redeveloped between 2008 and 2010 and the original grammar school buildings were replaced by a £56m campus offering state-of-the-art facilities and modern resources for staff and students.

We are an equal opportunities employer and we celebrate and value diversity. Our greatest asset is our staff and we want everyone who works at the College to develop their full potential. We run a regular programme of training through professional development available to teachers and business services staff alike, as well as a fund to support external CPD activities.

Other benefits our staff have access to include free on-site parking, a support network including a counselling service, a fitness suite and a range of sporting and social activities to participate in.

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Applications closed