Data Manager

Dubai Heights Academy is seeking to appoint an ambitious and inspirational Data Manager.

Dubai Heights Academy is a warm and welcoming place to work. Located in the Al Barsha South area of Dubai, this is an exciting opportunity to join our team.

The school opened in 2017. It offers an inclusive, exciting and outstanding education to an international community of students from FS1 to Year 12 (2025-2026) and will continue to grow organically to Year 13.

The campus is state-of-the-art with separate buildings for each phase as well as a 380 seat auditorium. There are three temperature controlled swimming pools, fully equipped science and computer labs, specialist rooms for art, DT, music, and drama, a library, two multipurpose sports halls, a full size football pitch, a variety of outdoor play areas and a spacious canteen. The academic year 2025-2026 will see the opening of a brand new secondary building, significantly enhancing the current facilities.

Dubai Heights Academy provides a curriculum that meets the needs of all of our students and follows the National Curriculum for England as the basis of its curriculum. This has been tailored to comply with local requirements and supplemented with Arabic language, Islamic Studies, Moral Education and Social Studies. In addition, Dubai Heights Academy has partnered with MIT (Massachusetts Institute of Technology) to develop and deliver a bespoke AI (artificial intelligence) project-based programme for secondary and an early language programme using social robots for Primary, to further enrich our broad and balanced curriculum.

We are driven by an underlying philosophy captured by our school ethos of ‘Every Child, Every Mind and Everybody matters’ and believe that every student deserves the best possible education, regardless of background and ability.

Job Overview:

The school currently has just under 700 students enrolled, with numbers expected to increase to approximately 1,060 in the upcoming academic year, on a trajectory towards a maximum capacity of 1,800 students.

The role will involve but is not limited to, the following:

1. Development, Management and Maintenance of all internal and external School Data systems (MIS & CRM systems) 

• Oversee the daily operations, maintenance, and further development of data systems
• Manage internal school student data trackers.
• Ensure data integrity, accuracy, and security within the systems are maintained and aligned with school policies.
• Provide technical support and training to staff on relevant data systems eg: iSAMS and OpenApply.

2. Management of School Software:

• Manage and maintain educational software platforms including but not limited to Kerboodle and Renaissance Place.
• Troubleshoot and resolve any issues related to these platforms.
• Coordinate with software providers for updates and technical support.

3. Management of External Assessments (GL Assessments/CAT4/ABT):

• Maintain and manage access to external assessment sites such as GL Assessments, CAT4, NGRT etc
• Book and generate logins for students and staff as required for tests.
• Ensure timely and accurate administration of all external assessments.
• Plan and administer assessments in consultation with Heads of Departments and meet deadlines

4. Data Analysis, Production and Reporting:

• Generate, produce, and analyse internal and external assessment/examination data reports and advise on outcomes
• Provide feedback to Heads of Departments based on data analysis.
• Share and discuss data with school management, teachers, and external stakeholders as required.
• Prepare statistical reports including demographic information and upload relevant data onto the KHDA portal as required, within deadlines as specified by KHDA.

5. Academic Reporting:

• Prepare individual student reports including punctuality and attendance data.
• Coordinate the distribution of termly school reports to students and parents/guardians.

6. Administrative Support:

• Assist with other administrative tasks and projects as assigned by the Principal.
• Participate in relevant meetings, training sessions, and professional development opportunities.
• Lead and plan progress of the department

The successful applicant will be required to have the following: 

Essential:

• Bachelor’s degree in Information Technology, Data Management, or a related field.
• Proven experience in data management, preferably in a UAE educational setting.
• Experience in managing KHDA data including student attainment and progress preferred
• Proficiency in using a school MIS, CRM and other educational software.
• Strong technical skills with the ability to troubleshoot and resolve IT issues.
• Strong organisational and time management skills
• Strong written and verbal communication skills
• Proficiency in data entry and database management systems in addition to experience with admissions software and CRM
• Evidence of continuous professional development
• A creative, tenacious, self-motivated individual who thrives under pressure

These above-mentioned duties are neither exclusive nor exhaustive, the post-holder may be required to carry out other duties as required by the school management.

In return we can offer you: 

• A positive and innovative learning culture supported by students, staff, parents and governors          
• A collaborative and supportive attitude amongst staff which promotes a sense of teamwork and unity          
• A Senior Leadership team who is committed to promoting the best environment and outcomes for staff and students

Our Compensation and benefits package includes (where applicable): 

• Competitive tax-free salary            
• Medical Insurance coverage       
• End of service gratuity in line with UAE Labour Law

Interviews will take place at Dubai Heights Academy or via Zoom, should a face to face interview not be possible. The closing date for applications is as advertised, however, interviews may take place ahead of this date so an early application is advantageous.

Whilst we thank all applicants, only shortlisted candidates will be contacted.

The successful applicant will be required to participate in a short programme of induction.

Safeguarding Statement:

Dubai Heights Academy is committed to safeguarding and promoting the welfare of children and young people and as such expects all its employees to share this commitment. All new staff will be subject to enhanced pre-employment clearance including identity checks, criminal background checks (from your home country/country of residence), qualification checks (attestation) and employment checks to include an exploration of any gaps in employment and at least two satisfactory professional references, which will be verified. Applicants may also be required to provide other applicable personal documents e.g. degree, marriage certificate etc. A full checklist will be provided to successful candidates.