Database Assistant and Application Support

 Job Purpose: To work with the Manager of Information Systems to maintain a high level of service to users and provide specialist support for some essential school systems.

Reporting Line:   MIS Manager

Key Responsibilities:   

· Overseeing the transfer of data to external organisations such as:

o Apple School Manager

o Classroom Monitor

o Classoos

o Doddle

o Dynamic Learning

o Kerboodle

o Show my Homework

o Microsoft School Data Sync

o SOCS

o Toucan Tech

· Dealing with all data requests from United Learning

· Dealing with all data requests from other agencies such as:

o Department of Education (including annual census and public exam results)

o ISC (including annual census and public exam results)

o ISI (ongoing)

· Liaising with teaching staff in need of application support, for example:

o Helping staff learn how to apply mail merge in Word

o Training staff on how to analyse results in Excel.

o Supporting staff in the use of Doddle, Show My Homework and SOCS

· Carry out any such duties as may be reasonably required

Person Specification

The successful candidate will be likely to fit the following profile:

  

· A-Level and/or Degree in Computing or similar

· Excellent knowledge of databases

· Excellent SQL skills

· Excellent knowledge of Microsoft Excel

· Thorough knowledge of Microsoft Office and the ability to learn new applications

· Ability to assist users who are having difficulty using applications

· Attention to detail

· Troubleshoot problems and investigate/provide a solution

· Excellent organizational, administrative and general ICT skills

· Previous experience working with databases

· Previous experience gathering and analyzing data for varied audiences

· Previous experience providing application support

· SQL

· Microsoft Excel

· Microsoft Office/Office 365

· Willing to take ownership of tasks and to see them through to completion

· High levels of personal and professional integrity and the ability to exercise discretion and confidentiality

· Personal warmth to gain the confidence of pupils and staff

· Positive rapport with pupils and staff

· Good attention to detail

· Ability to communicate concisely and sensitively, both orally and in writing, to a variety of audiences

· Ability to work occasional evenings and weekends, when required

· A healthy sense of humour

· A team player with leadership qualities

· A reflective and flexible approach 

· Organized and able to self-direct

· Positive, enthusiastic and energetic approach to life, with a can-do attitude

· Ability to think creatively and imaginatively

· Committed to the Surbiton High School’s ethos

· Committed to professional development and show a willingness to undertake appropriate training for this role

 

Surbiton High School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. 

Please note that the School reserves the right to appoint at any stage during the recruitment process.

For any queries relating to the role or your application, please email recruitment@surbitonhigh.com

To Apply

Please apply online by clicking on the following:      

https://unitedlearning.current-vacancies.com/Jobs/Advert/1451378?cid=1567

Closing Date: Interviews may be held on an ad hoc basis, so please submit your application asap. The final deadline will be 8:00 am, 29 November 2018.

Interviews to be held week commencing: 3 December 2018 

Where support is better shared

United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.