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Delivery Officer

Delivery Officer

Ada, the National College for Digital Skills

Manchester

  • £22,500 - £26,500 per year
  • Quick apply
  • Expired
Job type:
Full Time, Permanent
Start date:
05 September 2022
Apply by:
27 July 2022

Job overview

Nature of the role: Full time, permanent

Salary: £22,500 - £26,500 depending on experience

Location and travel: the post holder will be based in Manchester. Some overnight travel to London may be required, for which travel and accommodation will be covered.

Start date: 5th September 2022 or as soon as possible thereafter

Closing date for applications: 27th July 2022. We reserve the right to remove the advert should an excellent candidate be identified before this date so early applications are recommended.

Welcome to Ada!

This is your opportunity to join a dedicated team who are committed to providing the best possible education and learner experience for our apprentices.

We are a specialist digital skills college training and developing diverse higher-level apprentices into fantastic roles in the tech sector and transforming their lives in the process. Our mission is to educate and empower the next generation of diverse digital talent.

We are now building our team in preparation for further growth this Autumn. We are looking to recruit someone inspired by Ada’s mission and energised by the chance to play a key role in scaling up our work and impact in the region.

We’re looking for an individual to provide an exceptional business support service to our apprentices, lecturers and wider stakeholders. As a key member of our delivery team, your expertise will help to deliver an outstanding learning environment for all.

The successful candidate will be a committed team player with excellent organisational and administrative skills. You will have experience of delivering outstanding customer service and possess the ability to develop relationships across the college.

This is a hands-on role in a small but growing team, covering project management, customer service, participant enrolment and support, administration and site management. The post-holder will have the opportunity to develop the role according to their skills and interests as the team grows.

We will help you achieve your goals by continuous professional development and regular career progression sessions.

Main Responsibilities including but not limited to

Administration

Support with office management for the Manchester campus; to be proactive with all emails and other communications received from stakeholders; contribute to the development of office systems and processes

Support with the management of learner data including attendance and progress, working closely with the data team to ensure we are compliant with the ESFA.

Prepare clear communications for apprentices and employers on delivery schedules and key milestones

Support with delivery timetables and calendar management

Provide other administrative and project management support as needed

Site management & health

Health and safety; managing site access; acting as Fire Officer; organising risk assessment; conducting facilities inductions for all our new starters

Administer first aid if needed (training provided)

Other Responsibilities:

● Provide additional support to apprentices including ad-hoc troubleshooting, 1:1 support

● Engage with the wider Ada team to share best practice and contribute to a culture of collaboration and support

● Be aware of and comply with the safeguarding policy, code of conduct, regulations and policies of the College and its commitment to equal opportunities.

The Person

Essential:

  • Experience of operations and of administrative systems.
  • Very good ICT skills -  Proficient in GSuite/MS Office
  • Good numeracy/literacy skills
  • Outstanding organisation skills with the ability to prioritise effectively
  • A commitment to Ada’s mission and values and a passion for enabling everyone, regardless of background, to flourish and reach their full potential

Desirable:

● An awareness of apprenticeships and the apprenticeship landscape

● An interest in or willingness to learn about the digital technology landscape and digital skills ecosystem in the region

Personal Qualities, Aptitudes and Skills:

● Excels under pressure, maintaining a calm demeanour even when priorities shift

● Proactive problem-solving ability

● Adaptable and patient, able to manage many priorities at once and resolve concerns with empathy and compassion

● An innovative self-starter, excited by the prospect of being involved in building Ada in the region.

Safeguarding

Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The post holder will be subject to enhanced Disclosure and Barring Service

(DBS) checks and references will be sought from previous employers prior to commencing employment.

Equal opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact our HR Department.

Variations to this Job Description

This is a description of the job as it is at present, and is currently at date of issue. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Sponsorship

Sadly we are unable to offer sponsorship for this role so can only accept applications from candidates who already have the legal right to work and remain in the United Kingdom.

How to apply

To apply please send a CV and cover letter to us, outlining why you are excited by the opportunity to take on this role at Ada and how your previous experience and skill set will enable you to fulfil the role. 

Shortlisted candidates will be invited to an initial phone conversation about the role followed by a panel interview.

Thank you for your interest and good luck with your application!

Attached documents

About Ada, the National College for Digital Skills

At Ada, the National College for Digital Skills, we have a mission to work with industry to design and deliver an education that empowers all our students, especially women and those from low-income backgrounds, to progress into highly skilled digital roles and lead flourishing lives. Through our social mission and excellent digital skills provision, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.

The College focuses on achieving three aims:

  1. To be a centre of excellence for the teaching and learning of advanced digital skills
  2. To offer students a viable, high-quality alternative to university
  3. To be a beacon of best practice for employment-focused provision

Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993, we opened our doors at our main campus in Tottenham Hale for the first time in September 2016. Since then we’ve gone from strength to strength including a Good with Outstanding features in our first and second Ofsted inspections.

The digital industry is experiencing epic growth but there is a talent shortage. Over 130,000 tech jobs are available each year in the UK but students are leaving education without sufficient knowledge and experience to get the job. We want to change this.

With Ada, students can learn relevant digital skills to pursue their dream job in tech. We are a unique community which puts computer programming at the heart of everything we do. Our students are the future game changers: challenging the norm, excited by change, and resilient in the face of adversity.

We want to remove the glass ceiling for women and individuals from low-income backgrounds in the tech industry. Everyone, from any background, is entitled to a quality education and a better future. Our community is united by digital so we work closely with Haringey Council and the local community to ensure the inclusion extends beyond the walls of Ada.

Location & Provision:

As of May 2021, we have 145 16-19 students enrolled, these students study the academically stretching BTEC in Computer Science along with a range of complimentary A-Levels.

Our Higher and Degree Level Apprenticeships in Digital Innovation (aligned to the Software Developer Standard) and Data Analytics and Visualisation (aligned to the Data Analyst Standard) have almost 200 apprentices enrolled from a range of organisations.

Our curriculum is academically stretching but practically rigorous and truly embedded with industry. Students are provided with a one on one coach from industry and employers help design and deliver our curriculum and careers advice. The positive impact to students and employers is demonstrable.

We are incredibly proud of what we have achieved in just four years, we have had some fantastic successes and plans for more to come. There are many ways to help make a difference to these young people and to the tech sector by volunteering, taking apprentices and philanthropy; for more information on working with us please visit www.ada.ac.uk

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Applications closed