Desktop Support Technician

Desktop Support Technician

Al Khor International School is one of the largest international schools in the Middle East with over 4,000 students.  We are owned by Qatargas, the world’s largest producers of liquefied natural gas.  The school has exceptional facilities and is located within Al Khor Community. 

We are now inviting applicants for the post of Desktop Support Technician with an immediate start.

The Role

• To conduct periodic and ad-hoc maintenance to end user devices to resolve IT hardware and software problems with computers, within department time and quality standards. 

• Support users with their computers and other equipment (such as smart boards, printers etc.) through provision of advice, training and first level of IT support to their problems.

• Escalate any complicated problems to the Vendors or Network and Server Support personnel as and when required to ensure the reported issues are resolved.

• Maintain a good knowledge of IT application packages and regularly update the desktop infrastructure at AKIS to ensure that all desktops at AKIS are maintained as per the latest technology.

• Identify opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.

• Assist in the preparation of timely and accurate departmental statements and reports to meet AKIS and department requirements, policies and standards.

The successful candidate will have:

• Bachelor’s Degree in IT or related discipline

• 3 years’ experience in desktop support operations

• Mac OSX support experience advantageous

• MCSE certification is required preferred

• Excellent written and verbal communication skills

This is a great opportunity to join an international school that is building on its already successful results and reputation, and is committed to becoming an outstanding school and centre of excellence in the region. 

Compensation and Benefits:

Our excellent compensation package includes:   

• A highly competitive tax free salary based on years of experience.

• Access to excellent leisure clubs, including restaurants, swimming pools, gymnasiums, squash and tennis courts, running track and playing fields.

• End of service benefits.

• High quality Continuous Professional Development (CPD).

• Housing allowance or free accommodation.

• Furniture allowance

• Economy airfare at the beginning and end of the contract.

• Annual economy round-trip air fare paid as a flexible cash allowance to point of origin based on peak summer time fares.

• Reimbursement of local medical expenses.

• Contribution towards excess baggage expenses.

• Beautiful weather and year round sunshine!

Al Khor International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Appointments are made subject to appropriate vetting procedures, including references and police checks.

Recruitment Requirements: As part of the recruitment process, you will be required to submit fully notarized and attested academic degrees, teaching certificates, transcripts as well as criminal background checks.

Please note that due to government requirements we can only consider applicants who are below 50 years old.

How to Apply

To apply please send the following to recruitment@akis.sch.qa

• Completed AKIS application form 

• CV 

• Details of at least three referees, including their names, positions, current email addresses and phone number. One of your referees must be from your present school or employer.  Referees should be your direct line manager.

The deadline for receipt of applications is 15 May 2019.

Only shortlisted candidates will be contacted.