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Development Operations Manager

University College School

Camden

  • New
Salary:
£40,000
Job type:
Full Time, Permanent
Apply by:
7 December 2026

Job overview

35 hours per week, Monday - Friday 

University College School was founded in 1830 to promote the principles of liberal scholarship. That remains our first and overriding aim. Intellectual curiosity, breadth of study and independence of mind combine to achieve academic excellence; they are not subordinate to it. 

UCS remains true to the liberal traditions of its founders and continues to work hard to foster independence of mind among its pupils, value their individuality and create a diverse and inclusive community. Academic results are excellent. Music and drama are very strong at UCS, and the school offers an outstanding range of co-curricular activities and enrichment opportunities. 

The Department 

The Development Office is working towards a major campaign in support of the school’s bursary provision and the further improvement and development of its existing and new school sites, centred around the school’s 200th anniversary in 2030. Key to this is the delivery of a range of fundraising approaches and alumni engagement activity. The successful candidate will need to be proactive, imaginative and adaptable. 

The Development Operations Manager (DOM) works within the Development Office and reports to the Head of Fundraising & Stewardship. Their work will underpin the engagement of our Old Gower, parent and supporter communities across both our fundraising and alumni relations activities. 

The Present Vacancy 

The Development Operations Manager will have fundamental responsibility for growing our contactable community database and improving both the quality and quantity of information held about our community members. 

The successful candidate will develop DACE’s understanding of our community, including identifying individuals and cohorts who may respond particularly well to different types of engagement. This will include identifying potential supporters for different levels and approaches to fundraising, as well as opportunities for contributions of time and talent. 

The postholder will be responsible for the effective delivery and smooth running of DACE systems, processes, analytics and insight. This will include supporting the logistics of team projects, monitoring project activity, supporting colleagues as appropriate, and providing data-rich insights and reports to inform the team’s work. 

The role will also include management of our alumni and supporter database. The Development Operations Manager will lead on database management, including complex imports, audience segmentation, KPI and project reporting, and ensuring that data quality and integrity are maintained and, wherever possible, improved. 

The postholder will also ensure that all users receive the training and support they need to make effective use of the database in their work. 

This post is essential to the smooth and effective operation of the Development and Community Engagement Office. The focus of the role will be internal, with effective relationships particularly important across DACE, the Finance Team and the School’s Data Office. 

Key areas of responsibility 

The Development Operations Manager will lead all operations-based work, including but not limited to: 

  • Data management 

  • Data hygiene and quality improvements 

  • Audience segmentation 

  • Insight provision 

  • System management 

  • Prospect research 

  • Gift processing and management 

  • Reporting and analysis 

The successful candidate will be a team player who is able to initiate projects and ideas while also taking direction. They will be able to identify opportunities to improve processes, stay up to date with best practice, and maintain an awareness of established and emerging approaches to data management and its use within the sector. 

Person Specification 

Essential 

  • Experience of managing a database, ideally Raiser’s Edge or ToucanTech 

  • Proven ability to create and implement data systems and procedures

  • Ability to manage, manipulate and analyse large datasets, run complex queries and reports, deliver multi-layered segmentations and data imports/exports, and produce performance reports and analysis 

  • Proven ability to deliver effective data processes 

  • A good understanding of the principles of data and database management 

  • A good working knowledge of data protection and PECR legislation 

  • Demonstrated knowledge of Microsoft Office applications, including Excel, Word, Access and PowerPoint 

  • Exceptional accuracy and attention to detail 

  • Experience of data analysis 

  • Exceptional problem-solving skills 

  • Qualitative and quantitative research skills 

  • A high level of numeracy and a strong aptitude for figures 

Desirable 

  • Understanding of multi-level fundraising 

  • Project management experience 

Salary and Benefits 

The salary for this position is £40,000 per annum. 

Benefits include: 

  • 8 weeks’ leave, inclusive of bank holidays and school closure periods over Christmas and Easter 

  • Contributory staffpension scheme 

  • Free breakfast and lunch 

  • Subsidised gym membership on site 

Arrangements for the Appointment 

Please submit your application via the UCS page . 

The closing date for applications is 12pm, Wednesday 7 October 2026.

However, please note that we reserve the right to interview and appoint at any stage during the recruitment process; early applications are therefore very welcome. 

University College School is fully committed to safeguarding and promoting the welfare of children. The successful applicant will be required to undertake an Enhanced DBS check before commencing employment, as this position is within a school working with children aged under 18.UCS will also undertake its own recruitment checks, including contacting previous employers and others, to confirm applicants’ identities and professional records. 

University College School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. 

About University College School

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  • University College School
  • Frognal, Hampstead, London
  • NW3 6XH
  • United Kingdom

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University College School was founded in 1830 to promote principles of liberal scholarship. That remains our first and overriding aim. Intellectual curiosity, breadth of study and independence of mind combine to achieve academic excellence; they are not subordinate to it.

Initially located in Gower Street, as part of University College London, the School was revolutionary in its approach to education, having as a fundamental principle that religion, in any form, should neither be an entry requirement nor a taught subject, believing rather that faith is a matter for the family and the individual. The UCS Foundation, now independent of the University, comprises three schools: the Senior School, the Junior Branch and the Pre-Prep.

All three schools are set in attractive locations. In 1891 the Junior Branch was established at Holly Hill, Hampstead, followed in 1907 by the School’s separation from UCL, and the acquisition of the Senior School’s current purpose-built accommodation in Frognal, opened by King Edward VII. The pre-preparatory branch is based nearby. Each school has full use of the extensive playing fields (including a large all-weather pitch and two pavilions) in West Hampstead.

UCS remains true to the liberal traditions of its founders and continues to work hard to foster independence of mind among its pupils, to value their individuality and to create a diverse and inclusive community. Academic results are excellent. Music and drama are very strong at UCS and the school offers an outstanding range of co-curricular activities and enrichment opportunities.

The Organisation of UCS

Whilst the Headmaster of UCS is in overall control of all three schools in the Foundation, day-to-day management and planning at the Junior Branch is in the hands of the JB’s own Headmaster and his deputies. Similarly, The Pre-Prep has its own Head who reports to the Headmaster of the JB.

Sixty pupils each year transfer from the JB to the Senior School and are joined by sixty pupils from outside feeder schools who win places through competitive examination. In Years 7 and 8 (Entry and Shell), these children are supervised by a team of pastoral Year Wardens, Form Tutors and Head of Lower School. In Year 9 (Lower Remove), pupils join the Middle School and are allocated to the six Demes (or houses) which form the basis of the pastoral structure of the school until pupils leave at the end of the Sixth Form. Each Deme is managed by a Deme Warden, a team of Form Tutors and the Head of Middle School/Head of Sixth Form.

Admission at all entry points is heavily oversubscribed. Whilst UCS operates within a highly competitive market-place, our reputation as a happy, well-balanced environment that respects the individuality of each pupil allows us to retain the advantages of a highly selective school. We are particularly proud of our reputation for pastoral care and for co-curricular activities, as well as our high academic standards.

The Senior School Curriculum

In Years 7 and 8, pupils follow a full core curriculum with time devoted to Drama, Art, Design & Technology, PSHE, PE and sport as well as to the more traditional academic curriculum. Pupils study General Science in Year 7, and the three separate sciences from Year 8 onwards. Mathematics is set by ability from the Spring Term in Year 7. All pupils currently study ten subjects to GCSE (IGCSE in the case of a number of subjects), including English Language, English Literature, Mathematics, and at least one science subject. All pupils begin Year 12 studying four subjects. A number of pupils will drop to three subjects before the end of Year 13. Many also choose to take an Extended Project Qualification.

Sports and Co-Curricular Activities at the Senior School

The school offers outstanding facilities and opportunities exist for a number of different sports and activities, including  Rugby, Netball, Football, Hockey, Cricket, Tennis, Athletics, Badminton, Cross-Country, Basketball, Swimming, Fives, Table Tennis, Fencing, Aerobics, Dance, Yoga, Cycling, Bouldering, Karate, Rowing, Judo and Squash. All pupils are required to play games as part of their normal curriculum and a large number represent the school.

There is a wide range of co-curricular activities and school societies. Music is particularly strong, with multiple choirs, Orchestra, Wind Band, Chamber Choir, Chamber Orchestra, Concert Band, jazz and rock groups, as well as many smaller ensembles. The school has a fully equipped theatre that is heavily used for our own productions as well as by visiting professional actors and musicians. A large number of plays and musicals are staged each year, with opportunities for pupils to direct as well as to act and provide technical support, and an annual production is performed at the Edinburgh Fringe Festival. Over 80 clubs and societies meet on a weekly basis, often run by pupils. Gender Politics Society, Queer Society, Cultural Awareness Society and Green Impact Society, the environmental action group, are all currently popular. Debating and Model United Nations, Young Enterprise and Chess regularly send teams to competitions with great success. Pupil journalism thrives at UCS, with pupils editing and producing the school magazine, The Tortoise, as well as Bocca, a Classics and Art History journal, Interlingua, the modern languages journal, and others. School trips are arranged on a regular basis. UCS has partnerships with Westminster Academy, UCL Academy, Michaela Community School and the London Academy of Excellence Stratford, as well as a number of primary schools. Pupils currently raise roughly £30,000 per year for a range of charities that they select themselves as part of a Community Action initiative. Academic Enrichment Weeks, Women in Sport Week, the annual Heart January wellbeing initiative and the non-curricular Activities Week annually broaden and embellish the UCS educational experience. Inclusion is at the heart of what we do; through pastoral work, subject curriculums and by engaging pupils and staff in the work of the Inclusion & Representation Committee, we aim to foster a community in which every member feels safe, valued and that their voice is heard.

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